Gerber Collision & Glass - Des Plaines
Gerber Collision & Glass - Des Plaines offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
yes, I would highly recommend.
Repair Quality - 5.0/5.0 -
I cannot comment on the repair quality. My car was totaled but Gerber provided excellent service processing the release of my car.
Customer Service - 5.0/5.0 -
In an age where customer service is no longer valued, Gerber was different they provided excellent friendly customer service everything was done in a timely manner. They made an unpleasant situation pleasant.
Returned Clean
My Experience - 5.0/5.0 -
Friendly and efficient staff! Thank you!
Likely to Recommend - 5.0/5.0 -
We have all our work done at Gerber Des Plaines!
Repair Quality - 5.0/5.0 -
Excellent personal service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with Gerber collision and the work that they performed on my vehicle. I really appreciate the weekly updates on progressions. Renee was very nice and very kind. Definitely recommend Gerber collision. Go Bears!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend this shop without reservation.
Repair Quality - 5.0/5.0 -
Mia and the crew at Gerber in Des Plaines, IL could not have been nicer! The body work was finished sooner than expected. And was done exceptionally well. They helped secure a rental car for me with pick up and delivery service. Any questions I had were answered promptly and accurately.
Customer Service - 5.0/5.0 -
All of the people I interacted with were professional and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Receptionist was hands on and very helpful! All the staff were amazing! They did a great job with my car! All brand new again! Thank you!
Likely to Recommend - 5.0/5.0 -
Great service and excellent employees!
Repair Quality - 5.0/5.0 -
The team did an amazing work!
Customer Service - 5.0/5.0 -
The team did a great job! Renee is an amazing receptionist! The technicians were knowledgeable and helpful with going over the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only thing I would say is. The date kept getting pushed back every week. But the lady was very professional about it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service at Gerber was excellent! Luis and Renee are great and went out of their way to help me. I highly recommend this location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service at this location is excellent. Luis and Renee are wonderful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will not be coming back to this location.
Repair Quality - 1.5/5.0 -
I cannot believe my car was to be released in the condition the "repair" was in. Clearly, the car was not finished and needed more work.
Customer Service - 1.5/5.0 -
Communication is poor and length of time to repair is too long.