Gerber Collision & Glass - Destin

4.9 (1,659reviews)
97%
338 Mountain Dr,  Destin,  FL  32541

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Destin offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,659)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlight the professionalism, friendliness, and knowledgeability of the entire team. Frequent text and phone updates throughout the repair process were widely appreciated, with numerous customers noting they were kept informed at every stage. Repairs were often completed ahead of schedule, and the finished results were described as factory-new or better than expected. Customers also valued the team going above and beyond, including assistance with insurance coordination and vehicle cleaning. A few customers noted isolated concerns around workmanship quality and a billing issue, as mentioned directly in their feedback, but the overwhelming majority expressed high satisfaction and intent to recommend the shop.
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"... very personable and amazing to communicate with. The end result on my vehicle was amazing!! 👏" Read more
"... say enough goodness about Gerber Collision & Glass! Their work is top notch and the employees as well!!! Very satisfied customer and I highly recommend Gerber ..." Read more
"We were absolutely thrilled to get our VW Beetle back in such pristine condition. The customer service from the entire team was outstanding. ..." Read more
"Professional, courteous, great communication skills. Excellent repair workmanship."
"The quality of the work was top notch, and every person I interacted with was pleasant ..." Read more
"... professional AND they did a fantastic job on my car, completed ahead of schedule. Very satisfied customer!" Read more
"... kept me informed on the progress of the repair, and you got the job completed before I left town on an extended vacation." Read more
"Friendly, competent staff. Efficient. Quality work Work was completed sooner than predicted I would highly recommend Gerber, Destin!"
"... expense. They kept us up to date the whole process, we never had to call them to know what stage of the process we were at!" Read more
"Communication was excellent 👌 Numerous text updates throughout the process kept the guessing out of the equation. The staff was very ..." Read more
"The entire process from giving me the estimate to dealing with the insurance company and then finishing the job and helping me ..." Read more
"... with at Gerber was very courteous and knowledgeable. I was kept informed every step of the way." Read more
"Incredible staff and service! The constant communication about my car was so very appreciated!"

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My Experience

Quick and easy, if it holds. Great staff attention. Thanks!

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Returned Clean

My Experience

Everybody was great from the Secretary to Brandylynn to the person who did the repairs and the communications and the updates were very efficient

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My Experience

This recent repair was my second one with Gerber. Both were an awesome job right from the beginning with the exceptional Customer Service from the front desk assistant and Brandylynn’s awesome ability to review the repair schedule, submit an estimate and be present when I picked up the car when it was finished. The job was wonderful. My car looks brand new, and it was washed and cleaned inside. Gerber has a fantastic team!!

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My Experience

The receptionist was excellent, easy to talk to explained everything well. Brandylynn estimator super friendly and knowledgeable. The real reason for my satisfaction was the paint that matched up all around,, looking like a new car.

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Repair Quality

There is an issue but technicians are resolving it, not concerned, getting proper support from the team.

Customer Service

My Experience

From the time I first came to Gerber Collision for an estimate until I picked up my car after repairs were completed, everyone was very professional and kept me updated as the car repair progressed. Very happy!

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Highly recommend

Repair Quality

Great job all around

Customer Service

Friendly and informative

My Experience

Excellent service from check in to check out! Very professional ! They gave me continuous updates through out the repair process.

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Excellent service! Very professional! Highly recommend them!

Repair Quality

Excellent!!

Customer Service

Excellent!

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My Experience

Professional 10/10

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Very professional

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Returned Clean

My Experience

Everyone I talked with at Gerber was very courteous and knowledgeable. I was kept informed every step of the way.

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Repair Quality

Great service amd staff

Customer Service

So good!

My Experience

You got it done real quick..Brandylynn kept me updated..

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Returned Clean