Gerber Collision & Glass - Downers Grove
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Downers Grove offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Jacob was great! Looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have only had the vehicle back for under 1 week. Looks good appearance wise. Will take a while to see if any issues develop with paint down the road.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Just really poor service didn't save the parts as requested didn't call me to let me know that my car was ready
Repair Quality - 0.5/5.0 -
Just poor quality
Customer Service - 0.5/5.0 -
Service is slow and no communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far everything looks good Thanks
Likely to Recommend - 5.0/5.0 -
Most likely
Repair Quality - 5.0/5.0 -
Good job. Thanks
Customer Service - 5.0/5.0 -
Good job Thanks
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great very personable front desk staff and professionalyl knowledgeable estimaters.
Likely to Recommend - 5.0/5.0 -
If the need
Repair Quality - 5.0/5.0 -
Great service at the Front office and impressive body work.
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall, I'm happy and satisfied with Gerber Collision and Glass.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Repairs were delayed by 2 weeks. The repaired car door is slightly misaligned, resulting in a wider gap at the top of the door versus lower part of the door. Overall, repair met my expectations.
Customer Service - 4.5/5.0 -
Continuous communication throughout the process to start the engagement.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice experience
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None