Gerber Collision & Glass - Easley (Sc)
In operation 85 years, 4 years at this location.
Gerber Collision & Glass - Easley offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not really repair wise, but there some things that I’m not happy with… there is sand/dirt in the back and all in back seat that wasn’t there when I gave the car to y’all!! There is scratches on the back near where u open thr trunk… when my wipers are on there is now a clicking noise that wasn’t there before…
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love the work you had my car ready in great time very nice people and thank you so much for the extra the car wash 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team Gerber did an outstanding job repairing my automobile and there's no sign that it's ever been in an accident. Great job and a job well done. 👍👍
Likely to Recommend - 5.0/5.0 -
I recommend Gerber Collision and Glass to everyone who needs repairs and service to anyone who needs their vehicle like new again.
Repair Quality - 5.0/5.0 -
Extremely Satisfied
Customer Service - 5.0/5.0 -
Gerber personal went far a beyond the call of service. I hate that we met on that type of situation,,but I am extremely grateful for the service they provided and friendly staff
Returned Clean
My Experience - 0.0/5.0 -
The bottom part was not fixed. I also had to ask them about another issue when I picked the car up that had not been fixed previously.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I had to return to ask questions about one of the problems I had addressed when I dropped it off. I got it home to find out that another one of the issues was left as is and not fixed.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Appreciated work being completed as promised And repairs on car look good. Thanks to all the staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job on the car and nicest, most helpful staff I have encountered in any industry in a long, long time! Stellar group of folks working here!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
+1000! Super customer service!
Likely to Recommend - 3.5/5.0 -
Depends on how we are treated if we have issues down the road with the lifetime warranty or not
Repair Quality - 3.0/5.0 -
Had car in for rear damage, was told ready door was not aligned proper so left car. Once we had car home noticed window tinting was damaged and glass replaced also was not tinted. Wrecker service had damaged front not fault of Gerber but when front bumper was painted and replaced had lower new parts still not installed and in back seat. Made 4 extra trips of 25 miles each way due to not looking over work before released to us. Work looks fine but this should not happen imho.
Customer Service - 3.0/5.0 -
Gabe is a 10 but rest not so much
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the quick turnaround and status update texts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No communication. Only received updates when I called. Quote was for 5 days, it stayed at the shop for nearly 2 weeks. When I picked up and went to open the door that was repaired, the handle came off. The door sounds strange when opening, lines on truck from fender to door are off. Unsatisfactory.
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
When I paid and picked up the truck, the door handle came off in my hand. It was taken to shop again and fastened to door. Door sounds and feels strange when opening and closing, like a pop sound, and feels like door isn’t complete. I’ve been in contact with Gerber. Having it checked out again this week.
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was very personable, and very nice.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Work is not complete after 4 months.
Repair Quality - 4.0/5.0 -
Still waiting on the front bumper to complete the repair.