Gerber Collision & Glass - Elk River
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Elk River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to get my car sooner than my other place and they made the process very smooth.
Customer Service - 5.0/5.0 -
They picked up my car and I was able to drop off my rental there. I was not inconvenienced at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the second we stopped in for the estimate, we were greeted by friendly employees who were very helpful and always made sure my questions were answered. This was a frustrating time, as I was rear ended by another driver, and the staff at both locations that I worked with have been super friendly and helpful the whole time. My car looks great, and I am quite pleased. If I know anyone who needs body work I will 100% direct them to your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was incredibly impressed with the customer service at both locations I worked with. They definitely understand that good customer service makes a huge impact on a customers experience, and the Elk River location especially, went above and beyond to answer any questions and keep me informed.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing such a wonderful job! I truly feel you went above and beyond!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall I thought they were a good shop. I was surprised. The fact that they didn’t catch the problems that I found brings my score from a 10 rating to nine? But they did take care of that without any problems!
Repair Quality - 5.0/5.0 -
I was surprised how they tried so hard to satisfy a very fussy person! I thought possibly the door should be replaced, but the body man that they had there was able to make it appears so there was never damage on the door.
Customer Service - 5.0/5.0 -
I thought there might be some problems as fussy as I am, but everything seem to work out fine!
My Experience - 5.0/5.0 -
Best customer service I have ever had. They were so thorough and informative from start to finish. We were surprised on how fast and efficient they were. Would definitely recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have told a lot of friends about you
Repair Quality - 5.0/5.0 -
Your system is the best I've seen. Great bunch of people