Gerber Collision & Glass - Elk River
In operation 81 years, 3 years at this location.
Gerber Collision & Glass - Elk River offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Due to the corporate policies, and the lack of compassion, I would never recommend this company, which is very sad because the work that was done was very good
Repair Quality - 3.5/5.0 -
The work that was done looks amazing. As far as the company goes I give it a 1 From the salesman to the Corporate rules seriously, let me down, especially in my family’s time of need
Customer Service - 0.5/5.0 -
Me and my family went through a very difficult time while the car was being repaired. There was zero compassion for what was going on holding my car hostage for an additional two weeks over a $600 deductible was very petty in the amount of money that this company made off doing the repairs to my truck Being a business owner myself there is many options to get that family vehicle back to the family in their time of need
Returned Clean
My Experience - 5.0/5.0 -
The staff there went above and beyond for my car, they got it done fast, but yet the quality in the work that they did, shows they know what they are you doing, my car looks better than when I bought it!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Care looked better than when I bought the car, super happy with all the work they put in and will definitely be brining my csr back here in the future
Customer Service - 5.0/5.0 -
Coustmer service was amazing, talked me through what they where going to do
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend to others. Very smooth process. Thank you!
Customer Service - 5.0/5.0 -
Same comment as previous
Returned Clean
My Experience - 5.0/5.0 -
Everyone was super friendly and I really appreciate that I was kept up to date with each step of the repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were super fast. Repair looks great. Everyone was friendly and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Such a nice group out there. Communication was extremely great. Jessy is a great front person to have. Joe was amazing to work with
Customer Service - 5.0/5.0 -
Again jessy
Returned Clean
My Experience - 5.0/5.0 -
Excellent service with great communication throughout the entire process
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was not expecting the extra attention to detail of cleaning the entire exterior of my vehicle and am truly amazed at how you straightened my very crumpled license plate
Customer Service - 3.5/5.0 -
With Elk River staff I would rate a 10, the woman who schedules for the Becker location is the 7. The issues with the paint bay are not within her control but she did not address the issue very well and rescheduling twice two days before the appointment which both times were over 30 days pending the appointment and the last time not even telling us it was scheduled in Elk River versus Becker. Staff at Becker helped get the vehicle to Elk River which was greatly appreciated otherwise we would have needed to reschedule again and most likely would have gone elsewhere at that point
My Experience - 5.0/5.0 -
They took good care of my truck looks great. Great communication along the way and working with my insurance to get the stuff the field adjuster initially missed in his inspection to get it fixed and covered.
Likely to Recommend - 5.0/5.0 -
I was referred by a friend and I will too
Repair Quality - 5.0/5.0 -
Looks better than before damage
Customer Service - 5.0/5.0 -
Everything went great and smooth
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They called twice with updates on the repair to keep me informed.