Gerber Collision & Glass - Ellicott City/Norris
Gerber Collision & Glass - Ellicott City/Norris offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Well run. Helpful and friendly service. Excellent communication through the process. Most importantly, very good body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We had to take it back because of a minor gap spacing on the trunk, otherwise would be a 10.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Christina at the front desk was so super helpful. She made this whole process so easy and always kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I think Christina is the name of the person at the front. She was awesome. Kept me in the loop the whole time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were sweet n did a great job
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Not 100% but close...we will have to go back for a temp sensor replacement and to have the front bumper attached fully(one part wasn't popped in)
Customer Service - 5.0/5.0 -
Very helpful and courteous
Likely to Recommend - 5.0/5.0 -
without a doubt I would recommend this Gerber Co
Repair Quality - 5.0/5.0 -
They did an excellent job!!!
Customer Service - 5.0/5.0 -
I have never seen such great customer service!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber fixed my other car a year and a half ago--they were fantastic then, which is why I insisted my insurance fix this car this time
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very quick and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Customer service is very important to me and the customer service shown by staff would lead me to recommend the shop to friends and family members.
Repair Quality - 4.5/5.0 -
The car looked great! Almost like new!
Customer Service - 5.0/5.0 -
The staff was great!! The team kept me and my wife informed of the status the car with emails and text messages regularly. They were friendly and very personable.