Gerber Collision & Glass - Elmhurst

4.9 (5,714reviews)

98%

(630) 832-0670

400 W Grand Ave, Elmhurst, IL 60126

98%

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400 W Grand Ave
Elmhurst, IL 60126

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About Gerber Collision & Glass - Elmhurst

See Photos

400 W Grand Ave
Elmhurst, IL 60126

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Elmhurst offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Ram

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Website

Reviews (5,714)

Sort By:
Newest
Rating

4,767 Customers Rated

5 Stars

73.2% Complete

(4184)
4 Stars

7.2% Complete

(411)
3 Stars

1.3% Complete

(75)
2 Stars

0.7% Complete

(40)
1 Star

0.3% Complete

(18)
< 1 Star

0.7% Complete

(39)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and frequent communication, including regular phone calls and text updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and professional front office staff are frequently commended for making the repair experience smooth and stress-free. Several customers also appreciated the complimentary interior and exterior cleaning of their vehicles. A small number of customers noted areas for improvement, including occasional delays, isolated quality concerns such as paint color matching and minor unresolved issues, and instances where communication could have been more consistent toward the end of the repair process.

Select to learn more

Service Quality
Timeliness
Communication

"... efficient, and kept me updated throughout the process. The results exceeded my expectations!" Read more

"The car looks great, you would never know it was rear-ended! Happy to get it back ahead of schedule too!"

"... every day for our vehicle along with phone calls. The car was done earlier than expected and was returned to us looking amazing. Great job outside repairs and cleaned inside and ..." Read more

"Excellent service. Beautifully completed repairs. Excellent communication of timelines, courteous and ..." Read more

"Car light for suspension that came on when car was hit is STILL ON. Air leaking out of tires - have to bring back and ..." Read more

"Was actually done 2 days earlier"

"I have to come back 3 times because of the job was not done at 100%"

"Shop was a couple days behind but communication was excellent"

"Originally quoted at 7-10 days. It took over two weeks"

"I really appreciated how Gerber Collision kept me informed with updates every step of the way! They called me every other day with updates and ..." Read more

"... to end. From the moment we walked into the shop, throughout the repair process and at the end for pickup we had clear concise communication. It really put me at ease after the stress of dealing ..." Read more

"Communication was great at the beginning and not great when they missed our targeted date. It left many inconveniences when a date was promised ..." Read more

"Never informed me while working on my car"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... efficient, and kept me updated throughout the process. The results exceeded my expectations!" Read more

"The car looks great, you would never know it was rear-ended! Happy to get it back ahead of schedule too!"

"... every day for our vehicle along with phone calls. The car was done earlier than expected and was returned to us looking amazing. Great job outside repairs and cleaned inside and ..." Read more

"Excellent service. Beautifully completed repairs. Excellent communication of timelines, courteous and ..." Read more

"Car light for suspension that came on when car was hit is STILL ON. Air leaking out of tires - have to bring back and ..." Read more

"Was actually done 2 days earlier"

"I have to come back 3 times because of the job was not done at 100%"

"Shop was a couple days behind but communication was excellent"

"Originally quoted at 7-10 days. It took over two weeks"

"I really appreciated how Gerber Collision kept me informed with updates every step of the way! They called me every other day with updates and ..." Read more

"Communication was great at the beginning and not great when they missed our targeted date. It left many inconveniences when a date was promised ..." Read more

"Never informed me while working on my car"

Lourdes (Honda owner) reviewed 8/11/26

I am completely satisfied with your service! You guys did an outstanding job fixing my car. I highly recommend you all! Including receptionist and manager. You guys Rocked!! Thank you 👌🙏 👍

I highly recommend this company.

I’m very satisfied with the service! You all did a great job 👏 Thank you for your service! I highly recommend Gerber Collision!

David (Ford owner) reviewed 8/10/26

Mary (Chrysler owner) reviewed 8/10/26

Araseli (Audi owner) reviewed 8/10/26

Dominik was great!

Gina (Kia owner) reviewed 8/10/26

This is my second time @ Gerber & I once again had an amazing experience. Dominik kept me informed of status & finished earlier than originally quoted. Rental car process super convenient.

Donald (Honda owner) reviewed 8/7/26

Washington (Toyota owner) reviewed 8/7/26

The sensors on the glass are not working well, before handing over to the customer you should have checked everything was working properly because it’s not fair that the customer has to drive all the way back and waste time just because basic functionality wasn’t checked beforehand. I am not satisfied with my repair.

Felix (RAM owner) reviewed 8/6/26

Friendly, informative, very good job and timely

Friendly, informative

Constance (Toyota owner) reviewed 8/6/26

Juliano (Jeep owner) reviewed 8/5/26

My automatic mirror and lock and unlock buttons are not working on my vehicle.

Zachary (Toyota owner) reviewed 8/5/26

The car was fixed more quickly than expected, the folks at Gerber were patient, kind, and helpful, and the car was returned fully cleaned. I also appreciated the tracking, and the call updates. Thanks to the team!

Creighton (Acura owner) reviewed 8/4/26

James (BMW owner) reviewed 8/3/26

Robert (Lexus owner) reviewed 8/3/26

Above and beyond expectations! Welcoming, communicating timeframe, maintaining communication, answered my questions and my interior was more cleaner then when I dropped it off! Great job!

Carson (Kia owner) reviewed 8/3/26

Frank (GMC owner) reviewed 8/3/26

Everything went super well in every step of the repair I was kept updated through out the process.

Kyle (RAM owner) reviewed 8/1/26

Dominic was incredible. He was professional, knowledgeable, and had great communication skills. We were informed through the whole process and were pleased with the outcome.

William (Volvo owner) reviewed 8/1/26

Great work amd customer service

Jasmine (Nissan owner) reviewed 7/30/26

The whole team at this location was amazing. I definitely recommend! Thank you all again for everything!

Thank you to the Elmhurst team . I appreciate you all. Customer service was great.

Karen (Subaru owner) reviewed 7/30/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Gerber Collision & Glass - Elmhurst

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Elmhurst

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,714)

4,767 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0