Gerber Collision & Glass - Essex (Md)

4.5 (105reviews)
90%
616 Stemmers Run Road,  Essex,  MD  21221

In operation 85 years.

Gerber Collision & Glass - Essex offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (105)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would do to my enemy what was done to me.

Repair Quality

They keep my vehicle for almost a month and lying about the finish date. I knew I should have followed my mind and took my vehicle to Mercedes to be repaired. Never again.

Customer Service

My Experience

Perfect job. Very nice people there. Shop and waiting room very clean. That says alot about your company. Very honest. They could of just painted over the chipped bumper, but called me to let me know the paint wouldn't stick. So I paid the extra to do the job right. Love the honesty. Great shop.

My Experience

The technicians are very helpful and know what they are doing The person who did the work on my truck was excellent

Likely to Recommend

I was very pleased

Repair Quality

Juventino S is a excellent person and very help Gil I appreciate his service

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I expected them to keep the car for awhile they were finished in a few days did an excellent professional job everyone was professional and nice Mary at the counter made the process smooth and easy. Thank you so much

Customer Service

Likely to Recommend

Yes. I can see why you were rated number one in car repair. You did a terrific job.

Repair Quality

The car looks like my baby again! Deer vs car 1:1 Thank you for the wonderful work. Thank you for the work beyond the repair. It was nice seeing it so clean,

Customer Service

Very knowledgeable and friendly. They made me able to turn my car over to them and expect them to do a great job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Quentin and Mary are top notch. They made me feel welcome and at home all the times I was there

Returned Clean

Likely to Recommend

Repair Quality

They fixed my truck quick and did a really good job. I would 100% use them again and tell anyone who needs a repair to go there

Customer Service

The front desk lady was very nice.

Returned Clean

My Experience

Very Good service!!!

Likely to Recommend

Repair Quality

Great services

Customer Service

The receptionist is kind of rude but the rest of the people are great

Returned Clean

Likely to Recommend

Repair Quality

Happy with the repair job & also very pleased that I was able to pick up a little after hours so I could make it into work the next day!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

This was my first time going to Gerber. They are very hospitable and a great work ethic. Will definitely recommend Gerber to friends and family. Thanks so much

Customer Service

My Experience

Likely to Recommend

Repair Quality

Everyone that helped me was very professional and kind! The process was simple and easy!

Customer Service

Returned Clean

My Experience

Did not change the other front head light looks awful , would have paid for the other one! We were happy with the job, you did other than the light wish you would have gave us an option. Thank you Mr. Charles

Likely to Recommend

We always come there. They do great work

Repair Quality

Super job

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Team was great with communication. My truck was completed above my expectations

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service, friendly and kept me informed about the progress and time of completion.

Customer Service

Always friendly and helpful. Acted like I was their most important customer.