Gerber Collision & Glass - Evans
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Evans offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
dust all in car from job. also, didn’t fix the rubber seal around rear driver sided window. I left note when I dropped off to fix.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did and great job very impressed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and timely considering COVID and supply chain issues
Customer Service - 5.0/5.0 -
Appreciated frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Better than Kendricks.
Repair Quality - 4.5/5.0 -
Although my car was full of leaves. I hear something like something is tapping the fan. Don’t know what that is.
Customer Service - 5.0/5.0 -
Great. They worked well with the insurance company and days for the rental. Michelle. Thank you for taking time to communicate with me person to person.
Returned Clean
Likely to Recommend - 2.5/5.0 -
As long as you don’t need anything done in a timely manner it was good
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me posted throughout the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I had recommended them to someone when they first got my vehicle because she was having a hard time finding someone before the year ended .but glad she didnt once i saw how my service was going an not to mention they tried to tell me progressive told them they had to take the vehicles. Even though they knew they was over booked which was a not true because progressive didnt give me them as a shop for repair i called them myself because they had did work on my honda when it was john henry.because the other 2 shops was booked til december or january.So i thought about them an was told they could get me in on Nov 17th.But i do appreciate what the office manager did wen it meant the most.I Thank you for that.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
I had to call for updates after i receved no info after a week that they had my vehicle to get told that my vehicle hadnt been started on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was my second repair with this shop. They do excellent work.
Customer Service - 5.0/5.0 -
Excellent customer service.
My Experience - 0.0/5.0 -
I called numerous times in November and December to check in the status of my Nissan. Every time with the exception of December 22 I was told they could not give me any information on my car that I would have to call Statefarm to get updates on my car’s repair. Once my car was “ready” I went to pick it up and only half the damages had been fixed. Never was I told that the insurance denied coverage for the back half of the car so I was quite surprised that it was not done. I called Statefarm and they stated the back half should have also been repaired they were unsure why Geber did not. Now we have to make another appointment to get the work finished that should have been completed in the first place. Maybe if they would have given me updates when I called this could have been prevented instead of each time telling me to ask Statefarm my cars progress.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the only repair shop I would consider for any autobody work that I needed to have done. I would rather wait an extended period of time to receive my vehicle back, rather than take it somewhere else with an earlier return.
Repair Quality - 5.0/5.0 -
Simon and his crew did a repair job that is incredible! As hard as one may look, any repair whatsoever is completely unnoticeable.
Customer Service - 5.0/5.0 -
Victoria was very accessible when I called to check on the progress of the repair. Her congeniality as well as professionalism was exemplary airy. She always kept me posted as to how the repair was progressing, especially because of the supply chain delays.
Returned Clean
My Experience - 5.0/5.0 -
Awesome Company 👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there is polite and keep you informed about your repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
There was still a part that needed to be fixed when I picked up the car
Customer Service - 2.5/5.0 -
They were short staffed and that made for bad communication with customers.
Likely to Recommend - 1.5/5.0 -
I would not recommend Gerber to other rideshare drivers for minor repairs of damage that does not affect the safe operation of the vehicle.
Repair Quality - 4.0/5.0 -
It took quite a while for all the parts to arrive. The quality of the repair was excellent.
Customer Service - 3.0/5.0 -
Suggest that the parts identified as damaged and in need of replacement in the estimate be ordered ahead of the turn in date. Policy was explained in a gentle manner.