Gerber Collision & Glass - Evans
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Evans offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work done was great, but have had problems with Ants in my car since I got it back. Maybe it was parked in an Ant bed while waiting for parts. Have put Ant traps in my car hoping to solve the problem.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0 -
Good service, faster and proffesional
Repair Quality - 4.5/5.0 -
The front light were not perfect aligned, and I can see the difference with the left side (original one)
Customer Service - 5.0/5.0 -
Very cordial and attentive
Returned Clean
My Experience - 5.0/5.0 -
The service at Gerber Collision & Glass is a professional organization with excellent customer service. The repairs to my vehicle were well done. Thank You!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great! I would like to thank everyone that worked on it and a HUGE thank you to Mike for locating the needed parts that were so difficult to find.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick with my repairs and my car looks awesome!
Customer Service - 5.0/5.0 -
They called to notify me of the process the whole time they had my car!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car look good. I was impressed with all the update. The phone call to explain everything that was going on and all the people is so nice . I will be coming back with all my cars
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The receptionist Katrina was so helpful. Thank you Katrina so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Victoria was very kind and answered all my questions and concerns during the process. Thank you Victoria!
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 out of 10 for both Traveler and Gerber.
Repair Quality - 4.5/5.0 -
I think that Gerber did an excellent job with my car and I really appreciated them cleaning it too. It would be a 10, but there must’ve been miscommunication because there was a certain part of my car that I mentioned that wasn’t repaired. I ended up having to drop my car off again last night so they can look at it today. But I’m pretty sure whenever I get my car back you can this 9 up to a 10. Mike was the person who we spoke to from Gerber and he was very nice. I would recommend this place to everyone that needs car repairs!
Customer Service - 5.0/5.0 -
Mike is the man!
Likely to Recommend - 5.0/5.0 -
Without a doubt, you guys are the best!
Repair Quality - 5.0/5.0 -
You guys did an awesome job on my SUV, thank you so much will definitely recommend you to my friends.
Customer Service - 5.0/5.0 -
Awesome!!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Marvelous
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
And have told my friends about Gerber already
Repair Quality - 5.0/5.0 -
They did a good job 👍
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I'd like to say from a quality standpoint, the work was top notch. Gerber fell short in two key areas, planning and communication. The repair was scheduled a month and half out for a 10-day repair duration, and two days into the repair I was notified (via the repair would not be completed. Delay carried on until the entire repair took 23 day, much greater than the originally scheduled 10. After the first couple notices of delay, communication ended, no one would pick up or return my calls for the final 10 days of the repair period. The only way I became aware that my vehicle was ready for pick-up was by asking to speak to the manager (who never picked up). The original attandant whom I left 5 + voice mails for over the previous week, suddenly picked up the phone and let me know my vehicle was ready for pick-up... no telling how long it had been ready prior to my request to speak to the manager.
Customer Service - 1.5/5.0 -
See first explanation.