Gerber Collision & Glass - Evanston
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Evanston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Back door replaced but it doesn't close without a hard push.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was completed in a superb manner and on schedule despite the need for additional parts. The information flow was also excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. On time. Friendly service team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly customer service at the front desk
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The text updates are great its saves calling back and forth. I thought Rachel was very clear and reliable. She called with updates and possible delays. Great communicator and customer service. Your very lucky to have her!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I thought they did a great job overall. Very friendly and they stand behind their work. There were no delays in the job once they had my car in the shop.
Repair Quality - 4.0/5.0 -
There was a do-over to the initial repair which is why I gave an 8 instead of a 10. I am very happy after the do-over, and appreciate that they could schedule the do-over at my convenience.
Customer Service - 5.0/5.0 -
Gerber was excellent with scheduling, communicating and timing of the repair. I like the twice weekly update concept, and the fact that whenever I asked for the smallest thing, the follow-through was just about immeidate (emailing a copy of the estimate). They are great about answering their phones and returning calls. And great about guaranteeing their work. Thank you to all of the Gerber employees for taking the stress out of the car repair process!
My Experience - 5.0/5.0 -
Efficiently handled with pleasant people.