Gerber Collision & Glass - Evanston
In operation 81 years, 14 years at this location.
Gerber Collision & Glass - Evanston offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Appreciated the continual updates received during the repair process. Nate was knowledgeable and very accommodating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Initial reaction is favorable.
Customer Service - 5.0/5.0 -
Nate, totally excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nate is an excellent communicator and was incredibly helpful throughout the process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
They gave conflicting information about how long it would take for the car to be repaired.
Customer Service - 2.5/5.0 -
They claimed to have called, but never left a message when I had contacted them for information about the status of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Nate was an absolute champion when it came to custom service and with getting the work done. Even though he's not old enough to enjoy black coffee, he know what's he doing with cars.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team communicated the status of my repair consistently and provided updates. They were very responsive to my questions and explained the process clearly. I always felt welcome in the office and everyone was friendly and helpful. My repair was expedited quickly. The car was clean and spotless when I picked it up. Everything about my experience exceeded expectations .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, prompt service. Very thorough and informative. Staff was griendly and accomodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Came to the shop because of vandalization damage to my vehicle; my car was fixed in a timely manner, I was kept up to date on the progress, and the repair shop helped facilitate pick up and drop off with the rental car I used while waiting for the repairs. Everyone that helped me was very professional and effective. I’m very happy I used this shop, and will use them again in the future, hopefully not too soon!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exactly work
Customer Service - 5.0/5.0 -
We are very happy with the service we received from your shop
My Experience - 5.0/5.0 -
Repairs completed in a timely manner and smooth experience with the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
It took a week longer than originally promised by the Gerber agent.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Communication and quality was excellent. Timing was long but I think due to BMW parts. Not sure paint colors match is only concern.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good at keeping me informed
Customer Service - 5.0/5.0 -
Nate was great and the office secretary was very kind and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job! Looks good! Right on Schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent workmanship and customer service.
Likely to Recommend - 5.0/5.0 -
Certainly would recommend.