Gerber Collision & Glass - Ft Walton Beach

4.8 (5,110reviews)

97%

(850) 862-0750

227 Green Acres Rd, Ft Walton Beach, FL 32547

97%

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227 Green Acres Rd
Ft Walton Beach, FL 32547

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About Gerber Collision & Glass - Ft Walton Beach

See Photos

227 Green Acres Rd
Ft Walton Beach, FL 32547

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 10 years at this location.

erber Collision & Glass - Ft Walton Beach offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (5,110)

Sort By:
Newest
Rating

4,232 Customers Rated

5 Stars

70.1% Complete

(3581)
4 Stars

6.9% Complete

(354)
3 Stars

1.9% Complete

(98)
2 Stars

1.5% Complete

(75)
1 Star

0.6% Complete

(33)
< 1 Star

1.8% Complete

(91)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than factory condition upon return. The team received high marks for exceptional customer service, with staff described as friendly, professional, welcoming, and genuinely caring. Communication was a standout strength, as customers appreciated frequent text, email, and phone updates throughout the repair process. Timeliness was another highlight, with numerous customers reporting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including interior cleanliness at pickup, occasional parts delays, and isolated instances of incomplete repairs, but these were far outweighed by overwhelmingly positive feedback.

Select to learn more

Service Quality
Timeliness
Communication

"The customer service was outstanding, and the body work was phenomenal. I would suggest them to everyone."

"... calibrations were professional, skilled, and not rushed. Vehicle restored to better than factory showroom condition. I am surprised, but expectations were exceeded. ..." Read more

"... professionally. The repair work was outstanding. My bumper and tailgate look perfect, and they even touched up a few areas on my truck that werent related to the ..." Read more

"... COULD NOT LOOK CLEANER metal, plastic, and paint, the panels align even better than factory. They have some real artists in the back. Unreal job from everyone. The front ..." Read more

"... A plus. Kept informed through the entire process Finished product is like new. I recommend Gerber Collision to anyone needing their services" Read more

"... know. Manager kept everything timely as could be. They turned the car around in TWO days, AND stayed late Friday afternoon so I could have it for the weekend. Manager ..." Read more

"... great & was very clean! I loved the text updates & the work was completed 4 days earlier than expected." Read more

"was a few days late"

"... was simple, and their communication was excellent. I received daily updates—sometimes more than once a day—so I always knew the status of the repairs. Everything ..." Read more

"... was kind of flying blind on how everything goes. Thank you guys for the communication while my car was being fixed. It definitely took the stress of things off my shoulders ..." Read more

"... throughout the entire process. I really appreciated how they communicated each step — from the initial estimate to when parts arrived to the progress on the repair. They ..." Read more

"They are still sending me wrong texts"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The customer service was outstanding, and the body work was phenomenal. I would suggest them to everyone."

"... calibrations were professional, skilled, and not rushed. Vehicle restored to better than factory showroom condition. I am surprised, but expectations were exceeded. ..." Read more

"... professionally. The repair work was outstanding. My bumper and tailgate look perfect, and they even touched up a few areas on my truck that werent related to the ..." Read more

"... COULD NOT LOOK CLEANER metal, plastic, and paint, the panels align even better than factory. They have some real artists in the back. Unreal job from everyone. The front ..." Read more

"... A plus. Kept informed through the entire process Finished product is like new. I recommend Gerber Collision to anyone needing their services" Read more

"... know. Manager kept everything timely as could be. They turned the car around in TWO days, AND stayed late Friday afternoon so I could have it for the weekend. Manager ..." Read more

"... great & was very clean! I loved the text updates & the work was completed 4 days earlier than expected." Read more

"was a few days late"

"... was simple, and their communication was excellent. I received daily updates—sometimes more than once a day—so I always knew the status of the repairs. Everything ..." Read more

"... was kind of flying blind on how everything goes. Thank you guys for the communication while my car was being fixed. It definitely took the stress of things off my shoulders ..." Read more

"... throughout the entire process. I really appreciated how they communicated each step — from the initial estimate to when parts arrived to the progress on the repair. They ..." Read more

"They are still sending me wrong texts"

Thomas (Nissan owner) reviewed 8/29/26

Fantastic service. They over delivered on the estimate time to completion and kept me informed with updates along the way.

Alden (Chevrolet owner) reviewed 8/27/26

5 Star, you are the best Thank-you

5 Star You are the best Thank you

Fabian (Volkswagen owner) reviewed 8/27/26

They offer an EXCELLENT service, from the moment I left my car being repaired I was informed of the evolution of the repair of my vehicle which gave me peace of mind, they finished the repairs before the estimated time and the attention of their officials has been very friendly. And respectful. I would definitely recommend them 100%

Excellent service

Cheri (Chrysler owner) reviewed 8/27/26

Melissa (Mazda owner) reviewed 8/26/26

Will never go anywhere else.

Very timely and informative. Great staff that are super helpful. Always felt like everyone who helped me understood what was going on.

Bonny (Acura owner) reviewed 8/25/26

A great experience! I've been fortunate to not needing a body shop for many years. I maintain my Acuras so they last for years. My RDX has been a desire for many years. Recently I was hit because the driver was impatient. Gerber Glass and Collision was recommend! I was hesitant but when I saw the Honda/Acura recommendation plaque in their office, I knew I was in the right place. I am thrilled about how good my RDX looks and riders after the repairs. Car issues are my biggest pet peeves. Thank you Gerber! Excellent ⭐️⭐️⭐️⭐️⭐️

Adriana (Toyota owner) reviewed 8/25/26

Everyone was so nice. When I was sick everyone understood and were very considerate.

Derek (Ford owner) reviewed 8/24/26

David (BMW owner) reviewed 8/24/26

Eric (RAM owner) reviewed 8/22/26

Truck does not match to accident condition

Nicholas (Hyundai owner) reviewed 8/20/26

Did a great job with my vehicle

Elliott (Hyundai owner) reviewed 8/19/26

Very impressed with the work. Even though insurance paid for everything, I was impressed at the relatively low price

They did a pretty good job and got my car some much faster than I anticipated

Lauren (Nissan owner) reviewed 8/18/26

Gabriel (Ford owner) reviewed 8/17/26

Desiree (Mercedes-Benz owner) reviewed 8/17/26

Awesome job and the car looks amazing! 🤩 love the communication and text updates throughout the process, staff was professional and helpful

Loved the entire process with the Ft Walton Gerber team! The car looks great! Was fixed more than we could imagine! Great communication throughout and loved the text updates! Thanks Des Sanchez

Alexander (Ford owner) reviewed 8/17/26

The entire process went very smooth, from the intake to release, Sharon was very pleasant to work with and worked diligently to keep me updated throughout the process. 10 out of 10 service all around.

Robert (Toyota owner) reviewed 8/13/26

Great job again by Gerber. Completed our repairs quickly and completely.

Joseph (Lincoln owner) reviewed 8/10/26

Paint on steering wheel abs drivers seat

Ellen (Ford owner) reviewed 8/10/26

I have already told other people about them

this company is amazing very kind very professional and excellent work will definitely come back to them and tell all my friends and family to use you as well. Thank you for your kindness and your professional and beautiful job till we meet again.!!!

customer service is amazing!!!

Audrey (Chevrolet owner) reviewed 8/10/26

Process was smooth, quick, and the work was great

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You should choose an auto body repair shop that has "state-of-the-art" equipment and auto body certified technicians.

Gerber Collision & Glass - Ft Walton Beach

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Ft Walton Beach

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,110)

4,232 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0