Gerber Collision & Glass - Ft. Wayne/Ave. of Autos

My Experience - 5.0/5.0 -

I had an excellent overall experience. Communication was amazing and everyone I spoke with were both polite and informative. Repairs done to vehicle were top notch as well. The vehicle looks as new as the day I bought it.

Likely to Recommend - 4.5/5.0 -

I can't give a 10 answer, because of the rescheduling involved

Repair Quality - 5.0/5.0 -

My car looks like new again. Very satisfied.

Customer Service - 4.5/5.0 -

There were a few glitches, but the employees were very courteous.

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Our vehicle looks as good as new. Great job!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication from Angel always new the status of the repair.

Customer Service - 5.0/5.0 -

Great!!

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0 -

Constant communication with updates and extremely friendly service, our two great reasons I would recommend Gerber to somebody else.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Gerber was very professional from the front desk to everyone in the collision Department. . They kept all commitments and never over-promised. They informed me every step of the way even when they finished 9 days EARLY. Wow.

Likely to Recommend - 5.0/5.0 -

Two time customer, says a lot!.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Bi-weekly texts on progress

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great quality work, I trust them with all our vehicles!

Customer Service - 5.0/5.0 -

Great customer service, they even took the time to deliver my car to my house since I was out of town for work!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very happy with work performed.

Customer Service - 5.0/5.0 -

Very happy with work performed on my 2017 challenger to bring it back to were it was.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I enjoyed the help from the ladies that explained what was being done and in a timely manner. I would come back to Gerbers again if I need help.

Likely to Recommend - 5.0/5.0 -

I was very surprised of the look of the car when finished

Repair Quality - 5.0/5.0 -

The service makes the car look new again.

Customer Service - 5.0/5.0 -

Very satisfied with the ladies working with me.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The car was repaired to perfection. Everybody there was kind and very helpful. The general manager, along with the parts manager moved the car to the shop and back in timely manner. Deeply Impressed!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Our van looks great!

Customer Service - 5.0/5.0 -

Staff was super friendly & helpful. We appreciated the check-in calls throughout the process.

My Experience - 5.0/5.0 -

Great staff!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great staff

Customer Service - 5.0/5.0 -

Great staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Angel and Jalynne were a great team and they should be accordingly recognized. Jalynne in particular was dedicated to service and satisfaction. 10/10

Customer Service - 5.0/5.0

Returned Clean