Gerber Collision & Glass - Ft. Wayne/Ave. of Autos
Gerber Collision & Glass - Ft. Wayne/Ave of Autos offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication from Angel was excellent. Ran into some unexpected delays, but all handled very timely and professional.
My Experience - 5.0/5.0 -
I appreciate the kindness that was shown when I walk through the door. They explained to me type of repaired down to the details. The repairs was done with excellence looked brand New. I got shuttle service home and they picked me up when it was ready you don’t get that type of service. I give them a 5 Star.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Satisfied with Repair work on my Lexus. People at Gerber are very professional and Family oriented. They took me home and picked me up. What Company does that I will give them Score 10 +++
Customer Service - 5.0/5.0 -
Very Satisfied with Repair work on my Lexus. People at Gerber are very professional and Family oriented. They took me home and picked me up. What Company does that I will give them Score 10 +++
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was done a day earlier than promised and they took my rental car back.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Lexus referred Gerber.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff is great very happy with the work you guys just finished
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always do a great job, told other people about them
Customer Service - 5.0/5.0 -
Always great job
Returned Clean
My Experience - 5.0/5.0 -
It was a good experience
Likely to Recommend - 5.0/5.0 -
Already recommended
Repair Quality - 5.0/5.0 -
Great service The bestselling
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to express my sincere appreciation for outstanding service. Angel worked directly with my insurance company, while keeping me updated with the progress. He was professional and his actions positively impacted my experience. My car looks fantastic. You would never know it was involved in an accident. I would highly recommend Angel and the team at Gerber on Avenue of Autos location.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was kept up to date on a regular basis, Which was much appreciated. Also everyone I dealt with was professional but seemed to really care about our situation. The car looks great.
My Experience - 5.0/5.0 -
I appreciated receiving updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super professional. Thoroughly went over everything.
My Experience - 5.0/5.0 -
Excellent repair work. Excellent communication and updates by Sean, Kelly, Jaylynn and Angel.
My Experience - 5.0/5.0 -
Great customer service from the time I walked in. They did a vehicle walk to identify what was previous damage to the car and the accident damage. Explained the repair process fully.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You returned it to the car I love. Thank you
My Experience - 5.0/5.0 -
Kept me up on the status, both verbally and via text. Went above and beyond to buff out a few non-accident related marks and I very much appreciated that. The pre-walkthrough and post walk-through were informative and thorough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super friendly staff; very informative and thorough during walk-thru and pick up; kept me updated on status via phone and on text
Customer Service - 5.0/5.0 -
See notes from first page
My Experience - 5.0/5.0 -
Communication throughout the process let me know exactly when I could expect my vehicle. The detail job was immaculate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me up to date on the progress throughout.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
I was frustrated with this experience.
Repair Quality - 2.0/5.0 -
I feel I was given the runaround on a completion date. The date kept getting pushed out at the last minute nearly 5 times. This caused me huge inconvenience because I planned on a pick up date then it changed last minute which caused me to scramble for transportation.
Customer Service - 1.5/5.0 -
Communication was mostly electronic thru an automated text. Not good customer service when notifying a customer of a delayed completion date. Again and again. No explanation. Just an automated text.
Returned Clean
My Experience - 5.0/5.0 -
My overall experience was great. Kelly is the best. Car was done quicker than expected. Looks great overall. I’m wondering about the right side mirror that I thought was going to get painted since the other driver hit that as well. Didn’t noticed it wasn’t painted until today. Still doesn’t change my overall feelings about the service. ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0 -
Very professional. They appear to love their job. Clean facilities.
Repair Quality - 5.0/5.0 -
I love the team over at Gerber. Took care of my baby Blazer. Looks great. Answered all my questions. Car was clean when they returned it to me. Very happy with outcome.
Customer Service - 5.0/5.0 -
Very easy to talk to. Both ladies who usually answer the phone. Felt like I knew them already. That’s how friendly they are.