Gerber Collision & Glass - Gary

4.7 (3,133reviews)

95%

(219) 887-0600

3790 Grant St, Gary, IN 46408

95%

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3790 Grant St
Gary, IN 46408

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About Gerber Collision & Glass - Gary

See Photos

3790 Grant St
Gary, IN 46408

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Gary offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English
Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Jeep

Kia

Ram

Call

Website

Reviews (3,133)

Sort By:
Newest
Rating

2,596 Customers Rated

5 Stars

69.5% Complete

(2177)
4 Stars

7.5% Complete

(234)
3 Stars

1.9% Complete

(59)
2 Stars

1.4% Complete

(43)
1 Star

0.5% Complete

(16)
< 1 Star

2.1% Complete

(67)

Customers say

Overall Customer Satisfaction

Customers consistently praise Gerber Collision for exceptional customer service, with staff being described as professional, friendly, and courteous. Many highlight excellent communication through regular text updates and phone calls throughout the repair process. The quality of repairs receives high marks, with vehicles often looking brand new after completion. Timeliness is generally strong, with many repairs completed early or on schedule. Customers appreciate the thorough explanations provided and the attention to detail. While most experiences are highly positive, some customers noted issues with communication delays, vehicle cleanliness upon return, and occasional need for follow-up repairs. The shop has built strong customer loyalty with many repeat customers and referrals.

Select to learn more

Service Quality
Timeliness
Communication

"My car looks brand new!!! Great repair job!!!"

"... service and level of communication is excellent. The work completed on my vehicle was amazing and it was completed 5 days prior to the schedule ..." Read more

"They sent my car to an unauthorized Mercedes-Benz mechanic. Thats just a start of it when I turned ..." Read more

"They sent my car to an unauthorized Mercedes-Benz mechanic. Thats just a start of it when I turned my vehicle in I had no tech engine lights. I have a yellow tech engine light on my vehicle now my vehicle was able to make it over 5 12 miles to my home and then started smoking again my vehicle was not completed. As far as The Mechanic mechanical Side go. No one has a reason why I still havent received any correspondence of any pictures. Any photos any proofs that these people actually fixed my vehicle except Word-of-mouth word-of-mouth dont count in court I received a piece of paper saying I had codes on my vehicle all vehicle have codes on the vehicle. Yes, I had codes on my vehicle, but thats not why I brought my vehicle in there. I brought my vehicle in there because I hit a pothole that was so big that it knocked the electronics and everything out in my vehicle for a brief second I was only worried about the left side of my vehicle because thats where the smoke and everything came from when my vehicle hit the pothole my vehicle still has smoke and fluid leaking from that very same side even more fluid then it was leaking before I took my vehicle in service. They allow my vehicle. They refused to help me get a tow truck and take my vehicle to a proper dealership I never ever recommend this place because no one wants to be responsible for their action. No one wants the truth about their behind. No one wants to take care of Customer and leave wouldve been fitted off the company Cars+. me and my wife drove past this company and saw our vehicle outside and asked gentleman to secure our vehicle. Our vehicle has not been worked on since we approach these individuals about our vehicle not being secured. I believe personally that they did not work on my vehicle because I approached them about the unsecured vehicle of mine in their parking lot which allowed me to go in my vehicle take out air freshener, a blanket and a sweater instead of taking responsibility and just locking the vehicle up they decided not to work on my vehicle at all, and this was through a progressive insurance claim I would not recommend anyone go to or work with this company for any type of business. They do not follow up right they do not do the right thing they are evil individuals. This may possibly cost me more money because I have to get my car re-towed to Mercedes at my own expense and then pay for what they possibly messed up because I didnt have a check engine light on my vehicle and if you know anything about Mercedes, cant see a check engine light theyre gonna charge you for that alone but they dont understand why Im angry. They have my vehicle for three months. Im gonna repeat that they had my vehicle for three months no answers no conclusions no solutions I dont know what type of business operates like this, but this is a very poor one." Read less

"I had to take the car back several times after my repair for various reasons."

"... taken in for accident damage to the passenger side. I received it back with additional damage to the inside of the door panels that was not there before. ..." Read more

"Job was completed on time and the repair looks great."

"... car to Gerber. The team exceeded my expectations. The repairs were completed before the estimated time frame. They restored my vehicle. The staff updated ..." Read more

"It took them three months to give me my vehicle back and the vehicle still is down does not work ..." Read more

"Ready on time"

"... The work completed on my vehicle was amazing and it was completed 5 days prior to the schedule completion date. Great job!" Read more

"Great customer service and I loved the text message updates."

"... the estimated time frame. They restored my vehicle. The staff updated me at every step. Great Customer Service." Read more

"They stayed in communication with me during the entire process. Great people and did great work!"

"There is no correspondence between me and this company from the time I turned my vehicle in three ..." Read more

"Everything was so effortless. They kept me informed, via text, throughout the entire process."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My car looks brand new!!! Great repair job!!!"

"... service and level of communication is excellent. The work completed on my vehicle was amazing and it was completed 5 days prior to the schedule ..." Read more

"They sent my car to an unauthorized Mercedes-Benz mechanic. Thats just a start of it when I turned ..." Read more

"I had to take the car back several times after my repair for various reasons."

"... taken in for accident damage to the passenger side. I received it back with additional damage to the inside of the door panels that was not there before. ..." Read more

"Job was completed on time and the repair looks great."

"... car to Gerber. The team exceeded my expectations. The repairs were completed before the estimated time frame. They restored my vehicle. The staff updated ..." Read more

"It took them three months to give me my vehicle back and the vehicle still is down does not work ..." Read more

"Ready on time"

"... The work completed on my vehicle was amazing and it was completed 5 days prior to the schedule completion date. Great job!" Read more

"Great customer service and I loved the text message updates."

"... the estimated time frame. They restored my vehicle. The staff updated me at every step. Great Customer Service." Read more

"They stayed in communication with me during the entire process. Great people and did great work!"

"There is no correspondence between me and this company from the time I turned my vehicle in three ..." Read more

"Everything was so effortless. They kept me informed, via text, throughout the entire process."

Curtis (Kia owner) reviewed 8/3/26

Great customer service

Andrea (Jeep owner) reviewed 7/30/26

Charity (Nissan owner) reviewed 7/30/26

Jamel (Chevrolet owner) reviewed 7/27/26

Professional

Terry (Chevrolet owner) reviewed 7/26/26

Cassandra (Chevrolet owner) reviewed 7/24/26

Antonio (Nissan owner) reviewed 7/24/26

I'm very pleased with the service and how professional the staff is.

Jason (Honda owner) reviewed 7/22/26

No updates on the car I had to call and check on the status myself the window had to be replaced and it was still glass inside the car from the other window that was broken.

Not the best communication wasn’t receiving any updates on the car while it was there for a month and a half I had to call myself and check on the status of the car multiple times.

Deborah (Cadillac owner) reviewed 7/20/26

Joan (Hyundai owner) reviewed 7/20/26

Bettie (Chevrolet owner) reviewed 7/20/26

Willie (Toyota owner) reviewed 7/17/26

Shannon (Nissan owner) reviewed 7/16/26

Martin (GMC owner) reviewed 7/13/26

Monique (Cadillac owner) reviewed 7/13/26

I appreciate everyone for going above and beyond to get communication from the insurance agencies to get the job done, everyone was very professional and you all really cared about the job you're doing. I greatly appreciate it.

Sigmund (Toyota owner) reviewed 7/12/26

Good job was keep informed thru out tye process

Gloria (Chevrolet owner) reviewed 7/10/26

Jaylun (Kia owner) reviewed 7/10/26

Leandra (Chevrolet owner) reviewed 7/8/26

Roscoe (GMC owner) reviewed 7/3/26

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view more shops in: Gary | 46408

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Gary

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Gary

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,133)

2,596 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean