Gerber Collision & Glass - Gary

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The Gerber team of Gary, IN did a fantastic job with my BMW and they also have friendly service! They were very understanding, flexible, and delivered great communication from start to finish! I highly recommend them to anyone!

Customer Service - 5.0/5.0 -

Great customer service!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car is running smoothly

Customer Service - 5.0/5.0 -

They were professional

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

I got my car repaired, but I had to constantly call them for updates on the repairs.

Customer Service - 4.0/5.0 -

It could have been so much better as it was in the past.

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service, the team did a great job with communicating through all the steps of the process was very patient with all my questions and answered all the questions I had. The general manager, Ken even spoke with me for a few minutes to answer questions I had regarding my repair. Overall 10/10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Of course I will recommend Gerber Collision.

Repair Quality - 5.0/5.0 -

I just Love Geber Collision. The employees is amazing. They make your,that you are happy with their services. They give you step by step of everything that is being done to your vehicle. I think the ginmen

Customer Service - 5.0/5.0 -

I just Love Geber Collision. The employees are very professional. They make sure that they give you every detail about you vehicle. .I think the his name was Jeff, that took care of me.You'll keep up the good work.

Returned Clean

Likely to Recommend - 3.5/5.0 -

Could of had better attention to detail.

Repair Quality - 3.5/5.0 -

I had to take the car back several times after my repair for various reasons.

Customer Service - 5.0/5.0 -

Kevin Carter was great. Staff was friendly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everything looks brand new thanks!

Likely to Recommend - 5.0/5.0 -

Professional

Repair Quality - 5.0/5.0 -

Great service!!!!!!

Customer Service - 5.0/5.0 -

Great

Returned Clean

My Experience - 5.0/5.0 -

Ken and Koen was very courteous and informative. I picked up the Kia 9/12/25. Koen informed me and gave me care instructions. I would recommend this location.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Ken and Koen were very professional courteous and informative. Repair was done timely. Looks great.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes I would have no problem recommending Gerber Collision & Glass

Repair Quality - 5.0/5.0 -

I was well satisfied with the repairs

Customer Service - 5.0/5.0 -

You didn't answer every question I needed to know

Returned Clean

My Experience - 5.0/5.0 -

Very professional and easy to work with.

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Glass was left all over the dash board where the hole was. The other repairs were good.

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

I want to thank each of the staff for their courteous, professional and friendly interaction with me when my vehicle needed repair. I love the way they communicated with me on each step. They made my day with how they communicated with me. Again I want to give a big thank you and keep up the great work. Carolyn Brumfield

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome group, kept me updated each day with text messages, the work is outstanding. My vehicle looks great like it was never hit.

Customer Service - 5.0/5.0 -

See other comment

Likely to Recommend - 5.0/5.0 -

Good service

Repair Quality - 5.0/5.0 -

Good service

Customer Service - 5.0/5.0 -

Good service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean