Gerber Collision & Glass - Gary
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Gary offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
the time it took to repair the car seemed very excessive and when we finally got it there were two things that were not properly repaired and one was actually broken. The people were very nice and professional and overall did a very good job.
Likely to Recommend - 2.0/5.0 -
the people were nice, but the work was very unsatisfactory
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great communication on progress
My Experience - 5.0/5.0 -
Keep up the good work
My Experience - 0.0/5.0 -
Need to communicate better! Will never return
My Experience - 5.0/5.0 -
Once again Gerber did an excellent job of repairing my vehicle. Am very satisfied! Had hoped to that it would be done on 7/18 however rec'd it on 7/22. Worth the extended time For the wonderful job. Bob Sills and the lady at the front desk were extremely helpful!
My Experience - 5.0/5.0 -
They did a fantastic job . Very professional and courteous. They treated us like we were the most important customer they had. Phil was very knowledgeable and kept me well informed of what was going on.
My Experience - 0.0/5.0 -
Upon examination I found some minor things. My disappointment is that they should have been noticed and taken care of before the call was made for me to pick up the car. Not doing this shows that things are left undone in hopes the customer won't notice or the common excuse "that was already there." I had to leave my car there for more days and pay extra fees for a rental. There were scratches and paint chips from the accident on the hood which are still visible. Also, I was told some "fuzz" got into the paint while it was wet. My engine light is on, half a tank of gas was burned the car seems louder, the ride is less smooth, etc. This is my third time dealing with this particular place. Each time there has been some issue.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very professional snd they kept me informed of the repsir status from day one until completion,
My Experience - 5.0/5.0 -
I was so excited about the great job Gerber had done, I wanted to kiss everyone that played a part in repairing my car...they went beyond the call of duty! On a scale of 1 to 10 they get a 10+++