Gerber Collision & Glass - Gary

4.7 (3,149reviews)
94%
3790 Grant St,  Gary,  IN  46408

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Gary offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,149)

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Returned Clean

My Experience

The staff was phenomenal. Genuinely kind.

My Experience

Thank you they were amazing!

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Repair Quality

My car looked brand new.

Customer Service

My Experience

They really did a fantastic job, better than another place i went too. It is shining red for Valentine's Day!❤

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Repair Quality

They did a good job.

Customer Service

/hey got me where i needed to go.

Returned Clean

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Returned Clean

My Experience

Great customer service and I loved the text message updates.

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Returned Clean

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Customer Service

Very professional

Returned Clean

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Repair Quality

Joe did a fantastic job fixing the front end damage on my Forester. He was detailed in his explanation of work performed, checked in to keep me updated on the status of parts and got me my car back a day before the pick up date. The bumper looks even better than it did before the collision. Couldn't be happier!

Customer Service

Great service by the tech and representatives

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Returned Clean

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I would not hesitate to recommend Gerber to anyone needing body work and/ or glass repair.

Repair Quality

My car looks brand new!!! Great repair job!!!

Customer Service

Gerber's staff was courteous & pleasant to work with.

Returned Clean

My Experience

Car looks and feels brand new!! Great job car collision!! I bring my car(s) here for that reason!! Thank you!!

Likely to Recommend

Repair Quality

Good quality workmanship excellent experience

Customer Service

Returned Clean

My Experience

5 stars, kind, friendly staff, and responsive to any of your concerns and questions,

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I’ll definitely spread the word of your excellent service!

Repair Quality

Everything from the customer service to the actual service surrendered to my vehicle was perfect. They were extremely timely and excellent and everything that they did including how they communicating with me throughout the process. My car looked better when they finished with it than it did… Ever! Maybe that’s an exaggeration but most certainly my score of “10 “was not. Thank you, Gerber Collision and Glass for your excellent service to the Gary community and all that utilize your services. Blessings!

Customer Service

See the previous comment.

My Experience

My truck was taken in for accident damage to the passenger side. I received it back with additional damage to the inside of the door panels that was not there before. There are scratches and scrapes and there was dirt and white marks on them in the inside. Neither door closes as they did prior to the repair. The bed cover is loose and it seems it was not properly or fully attached when it was put back on. The front passenger seat was reclined all the way back as well to the point it was almost flat, which isn’t a major issue, just seems like a lack of returning things back where they belong. I’m guessing they needed to do that to take off and attach the new doors, but it doesn’t take much to return it to how it was. This repair took almost 6 weeks, so I guess I expected better care would have been taken of my vehicle. My family recently had work done at a different Gerber location and they did fantastic work, so I expected the same quality work at this location. I would have used the other shop but I was told this location had the type of technician needed for my vehicle. Had I known the condition my truck was going to be in when returned to me, I would have selected an entirely different company for the repairs.

Likely to Recommend

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