Gerber Collision & Glass - Gary

4.7 (3,157reviews)
94%
3790 Grant St,  Gary,  IN  46408

In operation 85 years, 14 years at this location.

Gerber Collision & Glass - Gary offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,157)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was just fine. Thankyou

My Experience

Everyone they did a great job and explained every thing to me.

Likely to Recommend

Repair Quality

Everything was good. They finished before the due date. And I got a new set of keys!!!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very satisfied with the service that you provided , fast respectful on point good service.

My Experience

Great

Likely to Recommend

Great

Repair Quality

Great

Customer Service

Great

Likely to Recommend

Repair Quality

I took my car to Gerber and they did an amazing job with the paint and my car looked like an entirely new car

Customer Service

Customer service was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very good service

Customer Service

Returned Clean

My Experience

I got my Blazer truck before the date given. Kevin reassured me it will brand new when finish. His work was that of the highest quality. He’s a great business man. Gerber is the only collision center I trust. Thanks!

Likely to Recommend

I never trusted another shop for body work after accidents.

Repair Quality

Customer Service

My Experience

Both locations Burns harbor and Gary were very communicative and did a great job with my vehicle

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gary Gerber collision & glass is a great experience they got my car fixed and back to me as soon as possible they are awesome over there.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The team was professional and keep me in the loop at all times.

Customer Service

Returned Clean

Likely to Recommend

I feel the mechanics took time and did not rush and put the vehicle back together and it looks like it never happened.

Repair Quality

Car looks great

Customer Service

Every one was kind and professional.

Returned Clean

Likely to Recommend

Repair Quality

Would have been a 10 but one of my sensors on my front bumper fell out. I brought it back to get it fixed and there is a scratch on the sensor and a small scratch in the bumper. Also Mario stated that the sensors are only held on by clips and that I should be careful not to bump into anything or they will fall out. I’ve had my car since 2023 and the sensors have never fell out. Instead of just having the technician fix it he placed the blame on me. If I bumped into something my whole front bumper on that side would be damaged. He made me feel small as a customer.

Customer Service

Kevin did an excellent job and if I could give him a 10 I would. He walked me through every step of the way and gave constant updates. He gave me a time frame and met expectations. Nikki at the front desk also was very nice and gave her best effort whenever something arose. Mario brings the score down. I don’t feel like he wanted to accept that the job was not done right when replacing my sensors on my front bumper. Instead he placed the blame on me and told me not to hit anything.

Likely to Recommend

I would definitely recommend Gerber

Repair Quality

From Nikki’s friendly smile to Mario’s excellent service. I was very pleased

Customer Service

Great customer servicr

Returned Clean

My Experience

I'm waiting on a callback. But the staff is courteous and polite