Gerber Collision & Glass - Gilbert

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Rear bumper was replaced but ended up with uneven surface just above the left rear tire. Uneven on the right side too but not as bad as the left side.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

they do good work and in a timely manner

Repair Quality - 5.0/5.0 -

The car was returned within a reasonable amount of time and the repairs were performed in good order and to my specifications. They give good service.

Customer Service - 5.0/5.0 -

Communicaitons were excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

There was a loose piece of trim on the dashboard when I picked up the car yesterday. I have no idea where this trim goes. This needs to be corrected.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The completion of my vehicle was done in a timely manner and was communicated to about every step to my vehicle being completed.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

There was a spot of paint on one of the door handles. I don’t know how to remove it without causing harm. Please call me 602-582-5009.

Likely to Recommend - 5.0/5.0 -

I would recommend and I would return myself for further work.

Repair Quality - 5.0/5.0 -

I had an excellent experience with Gerber Collision and Glass. My car was restored/repaired to brand new. They provided excellent customer service, patience with my concerns and questions, and kept frequent communication. I am so pleased with the results.

Customer Service - 5.0/5.0 -

Excellent customer service and communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Great job on the car

Customer Service - 5.0/5.0 -

Great to be able to drop the rental car at Gerber when picking up my ride.

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

No one returned my call as to whether the alignment was checked on the vehicle.

Returned Clean

My Experience - 5.0/5.0 -

Great service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good customer service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate the work you did and how quickly you were able to get it repaired, it looks good as new. The text updates were nice to get to see that it was in progress each step of the way, so I wasn’t wondering about it at all. Great work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job and great service, I appreciate the texts and calls that kept me up to date on the progress of my car, I got my car back a day sooner than expected which was nice.

Customer Service - 5.0/5.0 -

Very friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service! Always kept me updated and in the loop of my cars progress.

Customer Service - 5.0/5.0 -

Very pleasant and friendly

My Experience - 5.0/5.0 -

Not only did you provide a great service you kept me informed along the way. Appreciated the updates and communication through out the process. The car looks great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Work was done well, communication by the staff was excellent, and it was all done in a timely manner.

Customer Service - 5.0/5.0 -

Clear communication and consistent communication was done by the staff.

Returned Clean

My Experience - 5.0/5.0 -

From drop-off to pick-up, the communication was excellent. I would gladly recommend Gerber Collision to anyone in need of their services.

My Experience - 5.0/5.0 -

Thank you. Looks great. Amazing service and outstanding communication!

My Experience - 5.0/5.0 -

You made it easy and quick. Friendly staff

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0