Gerber Collision & Glass - Grand Ledge
Gerber Collision & Glass - Grand Ledge offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They gave me a estimate and time line and both were spot on!
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Little things make the difference, my camera was unplugged in two places,steering wheel changed telescopic and height,seat moved for a tailgate repair im unsure why. And I need to return.
Repair Quality - 5.0/5.0 -
I picked up my vehicle Friday unfinished "minor" told id be contacted Monday. Its Thursday and no word! Gerber not completing the job is now my inconvenience. Im I suppose to call an ask why haven't I been called? I paid my $500 deductible, gave them 3 extra days before filling out your survey yet no contact. I even asked them to deduct it from my bill Friday and told them id do it myself.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Check engine light on at after hours pickup. Leaving car here to fix issue. There was not a light on when dropped off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was wonderful to deal with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great workmanship
Repair Quality - 5.0/5.0 -
Took longer than expected but very satisfied with results. Could have been proactive with status updates.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
I have to take my car back. Not satisfied at all.
Customer Service - 2.0/5.0 -
The work done is not correct. I will be taking my car back on Tuesday May 12th to be fixed. Also I was forced to sign a paper that stated my car was done to my satisfaction when it is clearly not. I think the form needs to be updated to reflex that two options and if not done correctly to have a reschedule date planned right then. Very disappointed in the service. I had to call multiple times to get an update on the status and the person answering the phone had no answers and not helpful with most of my calls. Overall this could of been better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All aspects of the service was delivered
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We were told that damage on the front grill was a stone chip and not from the deer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a beautiful job
Customer Service - 5.0/5.0 -
You did a beautiful job nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
You did a great job on my 2013Ram 1500
Customer Service - 5.0/5.0 -
Good job