Gerber Collision & Glass - Grand Ledge
Gerber Collision & Glass - Grand Ledge offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication, great work, and walked me through the claims process better than my insurance company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Customer service was wonderful. My husband taped the mirror to hold it on for the drive to the body shop, when we picked it up the tape was still on the mirror and the mirror was never fixed. The brand new tail light has scratches on the inside. I now have a new 2-3” scratch on the opposite side of my car and black smudges.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout the process. Good friendly people. Very fast turnaround time on my truck. Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely amazing job couldn’t be happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you again for the great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The guys treated me great and the repairs were excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Not at this point. We'll see how all this is handled.
Repair Quality - 2.5/5.0 -
The car the car was not painted properly it has scratches and bubbles in the bumper Quality Control doesn't seem to be priority at that location. Bumper does not fit proper now they're telling us we have to wait 8 days to get it fixed which is BS we're not going to tolerate that . Plus there's other issues. We are very unhappy customers at this point.
Customer Service - 3.0/5.0 -
The guy we're dealing with seems to have good customer service skills but he keeps telling us he has to talk to his boss if they can't make a decision there then there's an issue.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job, Chris and the team was excellent!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and service.!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I appreciate that the cleaned interior of vehicle
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates so that I know how the job is going and when I am going to get my vehicle back. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Piece on top of the chrome bumper has more give to it then I remember for 1, the very bottom piece isnt secured all the way and at least 1 wire on the underside they just looped it thru instead of using the attached push pin to secure it.
Customer Service - 4.0/5.0 -
Marcus kept decent contact while awaiting the a/c condenser. However 3 hours for a wash? And floor mats placed backwards after it all
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great and your extra service in getting my car to and from your shop was wonderful. Thank you Marcus!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks perfect and I very much appreciate the extra help in getting my vehicle there and home. Special thanks to Marcus!
Customer Service - 5.0/5.0 -
See previous comment
My Experience - 5.0/5.0 -
We had an excellent experience at Gerber. Kris was extremely helpful and touched base with us with all updates on our car. Thank you so much for the phenomenal service! We will definitely refer you to anyone in need of services!
My Experience - 5.0/5.0 -
To whom it concern I was extremely satisfied with my car. I missed it . Was happy with it getting in at a reasonable time and back so soon . Was cleaner when returned then when picked up. Thank you again for a job well done , sincerely ms Gallagher