Gerber Collision & Glass - Grandview
Gerber Collision & Glass - Grandview offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They were all very nice and apologized for how long it took to complete the job.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There were a few spots on the car where you can see where they were buffed but they didn't get painted over great. There was also some sticky residue left over from the tape. Other than that I'm satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The level of customer service was exceptional. I was kept aware at all times of all that was taking place with our car and that was so very appreciated. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job matching the paint
Customer Service - 5.0/5.0 -
Outstanding customer service. Your response time and attention to schedule was awesome
Returned Clean
Likely to Recommend - 5.0/5.0 -
very pleased with their work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mickey Pitts was fantastic. He explained what they had to do. He told me my car was going to be ready on Friday and it was.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job I am very happy thank you so much
My Experience - 5.0/5.0 -
I absolutely love the work!! Will recommend to everyone I know! Corey was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff. Friendly and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My issue was only with Enterprise Car rental. If you have an insurance claim & are required to use Enterprise, be prepared for very long wait times on the phone & in-person, even when calling ahead to confirm reservation/pick-up.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know Chambers Bros would turn over their biz to only THE BEST. Thanx to you all... .
Likely to Recommend - 5.0/5.0 -
Every chance I get.
Repair Quality - 5.0/5.0 -
"Like it never even happened!" Great care & arrention to detail.
Customer Service - 5.0/5.0 -
Excellent. Wait times for estimate, drop-off & pickup were minimal, & they also helped resolve a minor insurance issue.
Returned Clean
My Experience - 5.0/5.0 -
In and out quickly and efficiently. Many thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
No action was taken between my first visit and I had to return to get staist, after that it went really good.
My Experience - 0.0/5.0 -
I wasn't kept updated about the progress of the work. My insurance agent had to call them sereral times for updates. I was told my car was a four day job that turned into an eleven day wait. I didn't have a rental car and had to cancel trips and appointments due to the delay. They washed my car on the outside but there are are dirty footprints all over the carpet in the back and items were thrown in the backseat of my SUV. The tailgate repair looks good.
Likely to Recommend - 0.5/5.0 -
Please read my comments from the beginning for full explanation.
Repair Quality - 0.5/5.0 -
These are the reasons I have to give a low score. I was told my car would be ready in four days. It took eleven days. The inside of my car was not cleaned up at all. I have pictures of the interior the day it was returned. There is glue residue on the outside of the Nissan emblem. There is over spray of paint on the inside trim work. The edge doesn't look finished like it should. I have taken pictures of those areas. Items were thrown into my backseat from the luggage area. I am dissatisfied with the quality of the work.
Customer Service - 0.5/5.0 -
Read the first paragraph for explanation.