Gerber Collision & Glass - Grandview

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was done very professionally. The only problem was waiting on parts but that was not their fault. I was kept informed on progress. The people were very good to work with and did a quality job

Customer Service - 5.0/5.0 -

Always pleasant and heloful.

Returned Clean

My Experience - 5.0/5.0 -

Corey Wasmer and his team were friendly, helpful and communicative. The work on my car was also executed perfectly. Would definitely take my car back to Gerber as long as Corey is there.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Corey Wasmer was great to work with. Responsive, helpful and knowledgeable. Would definitely take my vehicle back to Corey and his team.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 2.5/5.0 -

Staff should be rated higher and repair work looks to be very well done. However, I received multiple “computer generated” (?) messages promising early completion. Final completion 3 days later!

Likely to Recommend - 5.0/5.0

Repair Quality - 1.0/5.0 -

I need help

Customer Service - 1.0/5.0 -

I need help

Returned Clean

My Experience - 5.0/5.0 -

The staff was very customer focused and the repair was satisfactory.

My Experience - 5.0/5.0 -

The service was good but the time it took to get my car done was too long, almost a month, I had to find ride's and was late for work a couple of times, I would only recommend this place to someone who wasn't in a rush in getting there car back soon

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0 -

They did a good job but it took darn near a month for me to get my car back

Customer Service - 5.0/5.0 -

Took almost a month for me to get my car back

Returned Clean

My Experience - 5.0/5.0 -

The team was very professional and nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The staff works hard to complete the repair as quickly and accurately as possible. The original time and cost quote for the repair was accurate. I did not have additional expense or wait. The staff went above and beyond to assist me and all my repair needs.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Slow on a couple call backs

Returned Clean

My Experience - 5.0/5.0 -

Truck looks like new

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Wonderful friendly service. The work was done way ahead of schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The team members did a great job with the repairs and the staff was extremely kind. Great communication throughout the whole repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very helpful and did an excellent job on my SUV. Thanks

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent job everybody’s so nice

Likely to Recommend - 5.0/5.0 -

The manager, Cory was wonderful. He made sure I walked away completely satisfied. That meant alot. I’m happy.

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

There hasn’t been an issue or concern that I have had that wasn’t taken care of.

Returned Clean