Gerber Collision & Glass - Grandview

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

I will definitely recommend Gerber Collision & Glass to all of my family and friends. They will always be my "GO TO repair shop in the future.

Repair Quality - 5.0/5.0 -

Everything was done in a timely manner as I was told. Josh and Corey were simply outstanding through the whole process. I kept constant communication and the both of them were extremely knowledgeable and always helpful to me.

Customer Service - 5.0/5.0 -

Customer service was 100% satisfaction. Alex up front was extremely helpful as well.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

10 great work and great customer service.

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied! Great customer service!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

awesome job seems like quality work 100%

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I wouldn’t

Customer Service - 1.5/5.0 -

The lady on the phone was good and polite. Other than that no communication. Don’t follow through with what they say. And if it wasn’t for me calling over and over again there would have been no communication.

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

I think you guys did a great job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

You guys did a great job thank you very much

Customer Service - 5.0/5.0 -

Customer service was extremely friendly and nice thank you

Likely to Recommend - 5.0/5.0 -

Overall very satisfied

Repair Quality - 5.0/5.0 -

Repair seems excellent. The long wait for parts was painful.

Customer Service - 4.0/5.0 -

Repair seems excellent. Long wait for parts.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

2 weeks was more than what they had told me.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Done quickly and professionally

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Really appreciated Josh thoroughly explaining the repair process to me

Likely to Recommend - 5.0/5.0 -

I would recommend Gerber Collision to others.

Repair Quality - 5.0/5.0 -

Repairs look great and were completed in a timely manner.

Customer Service - 4.5/5.0 -

Some confusion on repairs and estimate.

Returned Clean

My Experience - 5.0/5.0 -

I am quite particular about my truck The thought of leaving it anywhere did not sit well with me but after being rear ended I didn’t really have a choice. The team at Gerber took care of my truck and worked hard to provide results to my expectations.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

Still not complete. Still waiting on a wheel. Communication about the process could be better.

Likely to Recommend - 1.5/5.0 -

In terms of speed a rating of 1, communications a 1, quality of repairs from what I can tell looks good so a 9. 11/3=3.66 but the 1 rankings make me round down to a 3.

Repair Quality - 4.5/5.0

Customer Service - 1.0/5.0 -

Had radio silence for most of the last 3 months you had my car.

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Great work. Good turn around. Very positive expierence.

Customer Service - 4.5/5.0 -

Great work. Good turn around. Very positive experience.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0