Gerber Collision & Glass - Harvey/Manhattan Blvd

My Experience - 5.0/5.0 -

Excellent service great communication just perfect job well done job exactly that I will continue to use Gerber for my automobile needs thank you all very much.☆☆☆☆☆

Likely to Recommend - 5.0/5.0 -

Yes I would recommend them For their excellent service☆☆☆☆☆

Repair Quality - 5.0/5.0 -

Excellent service very honest friendly Great communication stayed in touch with me throughout the whole process Great communication is stayed and touched throughout the whole process Excellent 5 stars ☆☆☆☆☆

Customer Service - 5.0/5.0 -

☆☆☆☆☆

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

My truck was damaged while in your possession. No one took responsibility or was forthright.

Customer Service - 2.5/5.0 -

Nice at the beginning, defensive and aggressive after we had an issue.

Returned Clean

My Experience - 5.0/5.0 -

The guys over in Manhattan took care of “Batman” and exceeded my expectations. I was able to walk the lot with Mr. Stomati the very next day because I forgot my keys and he knew exactly where my car was. Ms. Ruth was the sweetest! Everyone was helpful in keeping me updated about my vehicle and I loved the convenience of being picked up and dropping off my rental with them due to their partnership with Enterprise! Keep it up. Some of the best customer service I’ve had in a long time

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Was emailed instead of called, so I wasn't aware that vehicle work was completed sooner than expected.

Returned Clean

My Experience - 5.0/5.0 -

Great turnaround time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

There was still a hint of paint smell in the car a couple of days after pickup but dissipated on third day .

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This has been the best customer service I can ever recall. The shop offered to wait until I made it from Metairie, I was included in every step of the claim process, and the repair was done flawlessly. I highly recommend Gerber. Big shout out to Mr. Stamati and his team. Thank you all for the professionalism!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

I have been recommending people to avoid that location

Repair Quality - 0.5/5.0 -

Extremely slow, almost lost my car because the shop was over charging. And I had to change mechanical parts after I got it back.

Customer Service - 0.5/5.0 -

Complete rude staff. I was lied to on several occasions. I felt like I was being scammed. Maybe that why manhattan collision sold to gerber

Returned Clean

Likely to Recommend - 0.5/5.0 -

I was asked by a friend about the shop the other day (believe it or not), and I told him to find another shop.

Repair Quality - 0.5/5.0 -

The repairs were not complete to our satisfaction

Customer Service - 0.5/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Car looks great. Thanks for cleaning the inside and out. I have 2 issues. My gas tank was on E. I barely made it to the gas station. It would have been nice to have a little gas added. Second - I made it home in the car but when I tried to start the car again, my battery was DEAD. What happened that would drain the battery?

Customer Service - 3.5/5.0 -

My score would be higher if $5 worth of gas would have been added so I could make it to the gas station without worrying.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was good. Thanks for your service. Didn’t dissapoint

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent communication, timely manner, great to work with! Highly recommend Stamati!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

In organized and some of them people are unprofessional

Repair Quality - 0.5/5.0 -

Visit was horrible and I was inconvenienced and the store manager was upset because I asked him for his car and then he told me to leave. Honestly he was already unprofessional 7/10/24 when I went to go pick up my car. They tried to hand me someone else’s car and argued with me about it. The time frame they give you it’s a lie

Customer Service - 0.5/5.0 -

Horrible

Returned Clean

Likely to Recommend - 5.0/5.0 -

Because of Mr Mike Champagne If an accident happens I will be back

Repair Quality - 5.0/5.0 -

Mr Mike is the Best...💯

Customer Service - 5.0/5.0

Returned Clean