Gerber Collision & Glass - Harvey/Manhattan Blvd

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The Gerber team did an excellent job! Communication was great and the manager, Stamati was able to get my vehicle back to me in the estimated time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job done taking care of my vehicle.

Customer Service - 5.0/5.0 -

CSR and manager kept me updated on progress of my repair.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very helpful and clear communication! Very friendly and welcoming staff!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Unfortunately I've had to come here 3 times in 3 years, but I would not take it anywhere else. The entire team is a joy to work with. They kept me up to date throughout the entire process. I love working with the team at Gerber.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 2.5/5.0 -

It still needs some parts, the windshields hit the car and it has a sound that it didn't have before the accident

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Completely satisfied with the professionism and concern shown me from the front desk and body shop to the completion of my repairs.

Likely to Recommend - 5.0/5.0 -

All pass repairs to my cars have been with Gerber.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Ruth, at the front desk is the best ever.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer services!! 10/10

Customer Service - 5.0/5.0 -

Great customer services in Manhattan location!!

Returned Clean

My Experience - 5.0/5.0 -

Great service everything that the server told me was gonna happen a minute by minute happened. Everything was complete in a timely fashion second-guessing whether I should or should have brought my vehicle there great work you will be my goat too body job.

Likely to Recommend - 5.0/5.0 -

Can’t stress enough on how much of a budget to work with the service guy and the lady at the front desk

Repair Quality - 5.0/5.0 -

Great work great people to work with especially the lady who works at the front desk, very prompt and always has information for you with the answers

Customer Service - 5.0/5.0 -

Two people I work with or prompt and get informed day-to-day on progress. I would definitely use you all again and that office.

Returned Clean

My Experience - 5.0/5.0 -

Quick and kept me up to date every step of the way without me having to reach out.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick and proactive with communication and vehicle status.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I love this place and would recommend them to everyone. They get your vehicle in and out. My vehicle was actually ready a day early. Thanks Toren and Ms Ruth.

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 3.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

10/10!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was very very satisfied

My Experience - 0.0/5.0 -

I didn’t like that I wasn’t updated on the status of my vehicle. It was marked as “on track” and ready by Monday 4/27, but never received a call or update. I had to call on 4/29 to get my own update.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for working with me and the crazy requests of the insurance company!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0 -

thank you

Returned Clean