Gerber Collision & Glass - Hilton Head

4.8 (68reviews)
94%
17 Cardinal Rd,  Hilton Head,  SC  29926

In operation 85 years.

Gerber Collision & Glass - Hilton Head offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (68)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its excellent service quality, with many highlighting outstanding workmanship and professional repairs that left vehicles looking better than before. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was also well-received, as several customers noted repairs were completed ahead of schedule or on time. A few customers pointed out areas for improvement, including incomplete repairs, missed cleaning of residual damage such as glass and paint overspray, and one instance of a battery issue discovered post-service. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Excellent service! My car had significant damage. It looked terrific when their work was complete. ..." Read more
"Excellent service and outstanding workmanship. What else can I say!"
"Everyone at Gerber was very professional. My car was returned in excellent condition in 5 daysin my opinion, record time!"
"Service was prompt and professional"
"The staff were great to work with, and the replacement of our side view mirror looks great and works as expected. Highly recommend."
"... about the status of my car. Although they initially estimated the repair time to be two weeks, they managed to complete it in just about one week. After that, ..." Read more
"I was pleasantly surprised that the car was finished sooner than I was told. When I picked up the car it looked better than new."
"The job was completed on time and on budget!"
"My car turned out great and they were able to get it done a day early which was a pleasant surprise."
"... friendly, caring and helpful. They kept me informed. Service was fast and on time. The job done was excellent. Great customer experience! I highly recommend." Read more
"Text updates were sent at least twice a week, maybe more, letting me know what stage of repair my vehicle ..." Read more
"Great Communication & appreciate that!"
"The guys were great at communication and did excellent work."
"Updates on repairs were provided regularly and car was returned in 5 days. It appears to be ..." Read more
"Easy to work with and they kept me informed."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great communication, done faster than what I expected.

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Customer Service

Returned Clean

My Experience

Great service, communication and experience

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Repair Quality

Great service, execution of the job and communication.

Customer Service

My Experience

The Hilton Head Gerber Collision & Glass team are fantastic. Everyone was friendly, caring and helpful. They kept me informed. Service was fast and on time. The job done was excellent. Great customer experience! I highly recommend.

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Repair Quality

Overall good job

Customer Service

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Repair Quality

My first experience with a collision repair shop ever and so I had no prior knowledge of the process. However, I was pleasantly surprised by the helpful, friendly, and knowledgeable staff. They guided me through the entire process and provided me with consistent updates about the status of my car. Although they initially estimated the repair time to be two weeks, they managed to complete it in just about one week. After that, they follow up with me and asked me if everything was okay. I had to come back due to a minor issue but they solved that very quickly. Really happy with them. Thank you!

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My Experience

I was completely satisfied with the results of my car the team did a fantastic job thanks again Ms.J.

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Repair Quality

I amcompletely satisfied

Customer Service

They were great

Returned Clean

My Experience

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Repair Quality

Customer Service

Great job

My Experience

Appreciate the communication, prompt service, nice professional staff, & my car looks great! Thank you!

Likely to Recommend

Definitely!

Repair Quality

Great Experience - communication, repair was timely, & looks great!

Customer Service

All good!

Returned Clean

My Experience

Updates on repairs were provided regularly and car was returned in 5 days. It appears to be in excellent condition! Thanks for a job well done!

Likely to Recommend

Repair Quality

Everyone at Gerber was very professional. My car was returned in excellent condition in 5 days(in my opinion, record time!)

Customer Service

Returned Clean

My Experience

I was pleasantly surprised that the car was finished sooner than I was told. When I picked up the car it looked better than new.

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Customer Service

Returned Clean

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My Experience

These guys go the extra mile for you!! Thanks to Tim and everyone else

My Experience

Thank you for taking care of my car so quickly. Great job!

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Customer Service

Returned Clean

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Repair Quality

Great work all around. Made everything very easy.

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Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean