Gerber Collision & Glass - Honolulu/Moonui St.

4.7 (182reviews)
94%
1301 Moonui St,  Honolulu,  HI  96817
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In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Honolulu/Moonui offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (182)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles were returned looking brand new, often cleaned inside and out. The team received high marks for professionalism, friendliness, and a welcoming atmosphere. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was frequently highlighted, with many repairs completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in parts delivery, isolated concerns about incomplete repairs, and requests to ensure all vehicle components are thoroughly checked before pickup.
AI-Generated from reviews written in the last 12 months
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"... Toyota Rav while it was in for repair. They were efficient and did quality and superb work. My car was returned cleaner than I left it. I was ..." Read more
"Im rating this because when I looked at the repair the day I picked it up it looked great.On Sunday I looked at my car under the sun and noticed ..." Read more
"... completed the job much faster than we expected, and they did a terrific job on the repair. The car looks brand new." Read more
"employees cared about my car. their professionalism resulted in my car looking brand new. other shops have the same tools,but the people we ..." Read more
"The repairs are not properly fixed. We have brought the car back 3 times. It is currently back at the shop."
"... did not disappoint me at all. They informed me my car repair would take 4 to 5 days but got it done in like 2 days. I came back to my brand new repaired car and they ..." Read more
"Well they did a awesome job just the timing took too long but I understand repairs take time I would recommend to people to ..." Read more
"... to keep me informed from beginning to end It was a few days delayed waiting for parts but they kept me well informed" Read more
"I received a call that my vehicle was ready, so I returned my rental only to be told before picking up my vehicle that ..." Read more
"Fantastic experience. Clear and frequent communication. Quick, friendly service, and everything looks great!"
"Estimate and repair were done promptly. Communication was excellent and timely throughout the entire process. Mahalo!"
"The updates , phone calls , & texts on each step moving to completion"
"... comment. Makes more sense here. Repair is flawless. Some issues with communication about completion date. Was told more than once that completion was expected ..." Read more
"... I wasnt sure of how the process was going to be. I had updated the entire time my vehicle was being worked on and I love it! Definitely would be coming back here ..." Read more

My Experience

My bumper isn’t completely on. The left side there is a gap and when I try to push it the bumper moves

My Experience

The repair is very satisfied car clean and look brand new again staff very friendly and caring to customer thank you so much for take care and pair my car

Likely to Recommend

Yes absolutely I recommend to my friends, family and colleague

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very satisfied. I can't tell where the damage was. Your employee explained everything in detail what was damaged & the repairs that was done, so I am very happy. You even washed my car. I will highly recommend your company to all my friends & family. Everyone was very friendly. Thank you so much. Take care.

Likely to Recommend

Will highly recommend.

Repair Quality

Very satisfied. Everyone was very polite & helpful. Every detail was explained very clearly.

Customer Service

Will definitely recommend your company to all my friends & family .

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would recommend Gerber collision to friends and family

My Experience

The repair was completed in a reasonable amount of time, the workmanship was excellent, and communication throughout the process was outstanding. They kept me updated regularly on the progress, making the entire experience smooth and stress-free. Highly recommended!

My Experience

Amazing service. Super quick. Mahina and Tehani were all very kind in explaining and walking me through all the details. Mahalo!

My Experience

The customer service was superior! They did a beautiful job repairing my vehicle and completed it within two days! They returned my car washed, detailed, and even put gas in it for me. I highly recommend this company. Thank you so much, Summer Morton

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Awesome thanks

My Experience

The Gerber staff took great care of my Toyota Rav while it was in for repair. They were efficient and did quality and superb work. My car was returned cleaner than I left it. I was vacumed and detail. I left a happy and completely satisfied. I highly recommend this shop. Great crew! They treat everyone professionally and with respect.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was so kind and efficient, thank you so much!!

My Experience

The best I have received hand down. 100%

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service and communication from start to finish. The service was fast and efficient. Our vehicle was returned to us in immaculate condition. They took the time to clean up our vehicle on the inside and outside- it was a nice touch to show they cared. I would highly recommend this business to do any bodywork service for my vehicles in the future! So pleasantly surprised and impressed by Gerber!! Thank you so much! -Marzan Ohana

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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