Gerber Collision & Glass - Honolulu/Waimanu St.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Honolulu/Waimanu St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
⸻ Thank you for your message. I am not fully satisfied with the repair. As shown in the photos, some interior parts are loose and not put back correctly, and a cover on the door handle is missing. I want to be fixed this issues ASAP. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work was excellent. The only disappointment was that the 2 addition dings that I asked to be popped out and Ben said they would do, - did not get done. I'm sad every time I see them.
Customer Service - 4.5/5.0 -
It's the same issue and response.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They took care of the recently angered area but also touched up some little dings.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice work. Friendly and very efficient
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The Waimanu St Gerber was outstanding. My car looks great when I picked it up today. Marisa was extraordinary in her customer service and explanations!!
My Experience - 5.0/5.0 -
The work is excellent, but more than that I appreciated the regular communication from the rep. Effective follow through is the key to success and the team here clearly understands that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job and the customer service was awesome!
My Experience - 0.0/5.0 -
Every one was very helpful and courteous. However the calibration took longer therefore i was unable to pick up my vehicle on monday. I ended up using Uber to get around
Likely to Recommend - 0.5/5.0 -
Due to the poor service of getting the vehicle back to me on time.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
They fixed the damage and did a new damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly and communicated well. Service was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything seems to be back to original condition.
Customer Service - 5.0/5.0 -
They keep me informed with every step of the repair.
My Experience - 5.0/5.0 -
Very professional and friendly. Updates on progress appreciated. Detailed repair report with care instructions of newly painted repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Staff was knowledgeable and courteous.
Repair Quality - 4.5/5.0 -
Staff kept me current on status of repairs and estimated date of completion.
Customer Service - 4.5/5.0 -
Only complaint is that your in-box was full and I couldn’t leave a message.