Gerber Collision & Glass - Honolulu/Waimanu St.
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Honolulu/Waimanu St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent work. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was good, staff friendly, work area and car storage clean, and repair work immaculate.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Paint job was great, but the work wasn't the level of professional standard. Had to return to the shop and they did a great job by fixing the issue I had with the body work.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gerber Collision & Glass did an excellent job repairing the tailgate and rear bumper on my Toyota Tacoma. The repairs were completed professionally and with great attention to detail. What really stood out was how they went above and beyond by communicating directly with the insurance company and helping me on the rental reservation process. Please share my appreciation with the team.
My Experience - 5.0/5.0 -
From the moment I entered the office to pick up my car after it was fixed, the staff there were very friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Your team made the repair and services a seamless process
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Ben and Roxanne were caring and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All the people who works there is awesome very very professional they did a wonderful job to my car I thank you all, Plus they all super friendly, It's like coming home to a big family, big hugsssss to all of you
My Experience - 5.0/5.0 -
My customer service at Gerber Collison was excellent. They’ve been in contact with me during the process of the repair. Roxanne was also very helpful too and answered any question i had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I am dissatisfied with my first experience using your company's services. As a customer, I misunderstood the details, believing my insurance would cover all costs up to $500, but one of your employees did not clearly explain all the details regarding insurance coverage and the additional costs for repairs. I tried to resolve the issues but received no assistance from the manager. They only wanted to collect payment for the completed work. Furthermore, they provided unclear information regarding the date and time, causing me to wait twice only to have my appointment rescheduled. The mistakes were made by your employees and the company should take responsibility, but ultimately, there was no support provided, and I believe the customer is left to bear the responsibility for the wasted time and the money I don't want to pay.