Gerber Collision & Glass - Houston/Bissonnet St.

4.8 (456reviews)
99%
11120 Bissonnet St,  Houston,  TX  77099

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Houston/Bissonnet St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Jeep
Ram

Reviews (456)

Likely to Recommend

Repair Quality

Great Service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Gerber did a great job in a timely manner.

Customer Service

Staff was responsive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gerber collision did a great job repairing my truck. They kept my up to date with the progress and they were very nice. A+ company.

My Experience

Great services and great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for taking care of my Hyundai Tucson. I appreciate the excellent service you provide.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work on repairs Professional attitude/atmosphere Prompt with updates on repairs Precise/Clear communication Work finished in timely manner

Likely to Recommend

Will definitely refer to others

Repair Quality

Finished in a timely manner/Prompt

Customer Service

Professional

Likely to Recommend

Repair Quality

Good customer service and the email updates about the estimated time of completion are awesome!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and kind personnel

Customer Service

Very good customer service everyone was kind and I received all the helped I needed. Always kept me updated with my car status.

Returned Clean

My Experience

The people at Gerber were absolutely professional and incredible. I have never had such care and kindness from any collision center until Gerber bent over backwards to make sure I was taken care of. They even went above and beyond my expectations for the service and kindness I received. Thank you.

Likely to Recommend

I will sing their praises to everyone.

Repair Quality

They all went out of there way to take care of me and also to keep me informed of what was happening.

Customer Service

10 is not high enough, they were at least a 15 or above. Julissa was always kind and patient with me, even when I wasn’t so polite. She defused my aggression and made me feel as if I were her only priority. She is a great asset to the shop. Additionally, Harley went above and beyond to make sure the insurance took care of all my needs when insurance wasn’t so cooperative. I think Harley may have done extra to satisfy me because I was not so willing to accept what insurance was dictating. The mechanic (don’t know his name) was great at identifying a problem originally overlooked by the insurance and Harley made sure it was fixed and covered.

Returned Clean

My Experience

My car looks like it did before. The repair was quick and they kept me fully informed the whole time.

Likely to Recommend

Repair Quality

Customer Service

Always kept me informed with each step of the repair.

Returned Clean

My Experience

so greatful and thankful to Gerber

My Experience

The team worked hard and fast to gut my truck back on the road. The staff always keep me updated with changes. Thank you so much for the help.

My Experience

Great work in car and excellent service.

Likely to Recommend

Repair Quality

PROFFESSIONAL WORK AT A GREAT PRICE.

Customer Service

Returned Clean

My Experience

Awesome job done with a quick turnaround time. Communication was also excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional, clean office, great explanation regarding car, and quick repair.

My Experience

They kept clear communication on what was happening with my vehicle during the process.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean