Gerber Collision & Glass - Houston/Brighton Ln.

4.8 (225reviews)
94%
10522 Brighton Ln,  Houston,  TX  77031

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Houston/Brighton Ln offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (225)

My Experience

Car looks very nice and clean. I was always kept abreast on the progress on the car and the job was completed 3 days early. Alex explained all that was repaired or replaced and worked to ensure it was right. Enjoyed my experience with Gerber.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair was explained and finished completely to OEM spec.

Customer Service

After being hit, I was referred to Gerber Collision from insurance as their highest rated shop. They got the job done before schedule and waited after hours for me to come get my car before the weekend.

Likely to Recommend

Repair Quality

They were quick and kept me updated with the progress of the repairs daily. The work was outstanding and I would definitely refer more customers to them.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The repair work was done poorly; this shop needs qualified technicians; I would not go back to this shop again, and would not recommend to anybody, sorry!

Repair Quality

The repair work was done poorly; this shop needs qualified technician; I would not go back to this shop again, and would not recommend to anybody, sorry!

Customer Service

Alex and his team is simply not qualified to handle customers in a professional manner; they need training.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I sincerely appreciate the efforts you put into the repair of my vehicle. Thank you for a job well done!

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Repair Quality

Customer Service

Alex and his team were exceptional. So polite and courteous. I really appreciate the service I received.

My Experience

The service was great and the manager very Fkexible giving us different options

Likely to Recommend

Repair Quality

Great costumer service

Customer Service

Returned Clean

My Experience

I am very pleased by the repair job done and also had been updated by the status frequently.

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Repair Quality

Customer Service

My Experience

Very professional, helpful and friendly.

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Repair Quality

I am very satisfied for your service.

Customer Service

Very friendly and professional

My Experience

Car looks better than new, they work fast, on time, to there word. Would use them again.

Likely to Recommend

Repair Quality

looks better than when it was new.

Customer Service

great job done professionally on time.

My Experience

Alex was great to work with. He made a bad situation easier to go thru with the attention and care he gave to me and my car.

Likely to Recommend

Repair Quality

As I indicated in my response to a survey from you on Friday Alex was great to work with. So far the car looks and drives great.

Customer Service

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My Experience

Excelente trabajo

My Experience

Alex was very professional and made sure I was updated every step of the way

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Repair Quality

Customer Service

Likely to Recommend

I would recommend this Gerber location to my family and friends.

Repair Quality

Alex and the team at Gerber Collision & Glass did a fantastic repair on my Jeep. Alex constantly updated on my repair status and went above and beyond to ensure I understood the damages that needed to be repaired and paid excellent attention to details.

Customer Service

The customer service I received was the best I ever had. I am truly impressed with Alex and the team at Gerber. Alex was professional, thorough, and courtesy throughout my interactions with him.

Likely to Recommend

I would gladly recommend Gerber Collision to provide repair services

Repair Quality

My car looks like new. They repaired and replaced all damaged parts of my vehicle.

Customer Service

Excellent customer service.

My Experience

They kept me informed in the entire process of the repairs and had the vehicle ready when promised. Great job.

Likely to Recommend

I will be back to have work done on some old damage not related to the accident.

Repair Quality

Excellent customer service, kept me informed on the repair process.

Customer Service

Kept me informed.

My Experience

The workmanship was outstanding and Alex kept in constant contact with me as the repairs were proceeding. I will absolutely recommend this shop. Well done!!

Likely to Recommend

Repair Quality

Again, he exceeded my expectations.

Customer Service

The service was outstanding. Alex explained everything and he exceeded my expectations.