Gerber Collision & Glass - Imperial

5.0 (751reviews)
99%
6348 US Hwy 61-67,  Imperial,  MO  63052

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Imperial offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (751)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The staff receives high marks for friendliness, professionalism, and attentiveness throughout the repair process. Communication stands out as a key strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness is another highlight, as many vehicles were completed ahead of schedule, which customers found impressive and reassuring. Several customers also noted pleasant surprises such as complimentary interior cleaning and detailing. A small number of customers mentioned minor issues upon return, such as parts not fitting correctly or paint imperfections, though these were generally addressed promptly. Overall, the overwhelming majority of feedback reflects a highly positive, customer-centric experience that has earned strong loyalty and repeat business.
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"They went above and beyond! I was so shocked that they also did an interior cleaning to my car! That was ..." Read more
"They did an absolutely fantastic job. All the seams line up perfectly and it looks as good as new!"
"Gerber Collison in Imperial Missouri should be on a cover of a magazine as the best repair shop in America!"
"The most friendly, understanding, patient, and kind people I've ever met at an establishment such as this. You ..." Read more
"Flawless repair!"
"... were able to get the vehicle in right away and they completed the service three days ahead of schedule. Great experience!" Read more
"... the whole time. Spent less than the estimate and finished the job 6 days sooner than expected. Doing business with them is a great experience." Read more
"They were great!! Got my car back earlier than estimated and looks like a brand new car. They even vaccuumed and cleaned inside. ..." Read more
"There was a day or two delay in the original date but that was due to additional work on vehicle I would ..." Read more
"Great communication and delivered MUCH earlier than promised"
"The staff's communication with me via text and phone calls related to the repair progress was superb and greatly appreciated."
"Text status updates were great. No wondering what stage or status the vehicle was at."
"Excellent communication skills. Thanks!"
"... incredibly helpful, accommodating, and easy to work with. I received regular updates by text and phone, and they finished my repairs ahead of schedule. I even got ..." Read more
"Not always"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were pleasant to work with. Kept me up to date on the whole process. Would definitely recommend them for work.

Likely to Recommend

Repair Quality

Great work

Customer Service

My Experience

Great job

My Experience

I’m overall satisfied with the repair, once I got home I found that there were a few screws and push tabs missing from my inner fender liner. The communication through the process was great and the car looks great. I would recommend and use them again.

Likely to Recommend

Repair Quality

The work was done well, the communication was great. Once I got home I realized that there were quite a few push tabs and screws missing out of my inner fender liner and One of the mud flaps was reinstalled backwards.

Customer Service

The work was done well, the communication was great. Once I got home I realized that there were quite a few push tabs and screws missing out of my inner fender liner and One of the mud flaps was reinstalled backwards.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

It was ok

Returned Clean

My Experience

The work was excellent and completed in a timely manner. The entire team is fantastic and so friendly and helpful! I would never consider going anywhere else! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service and quality of work are outstanding! Blake kept me informed of the progress, and Mimi made everything with the rental car easy, drop off and pick up easy. My car was even detailed when I picked it up! Definitely recommend!

Likely to Recommend

Repair Quality

Good quality work and great customer service!

Customer Service

Likely to Recommend

Repair Quality

Quality work and my vehicle was completed when they stated.

Customer Service

Professional and friendly

Returned Clean

My Experience

Always helpful and quality work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Pending on completion of this repair.

Repair Quality

Due to aftermarket parts not fitting properly.

Customer Service

My repair has not yet been completed. So far the technician was very helpful and friendly. The insurance carrier only approved an aftermarket bumper replacement, which clearly did not fit. They did their best to force it on, but it was apparent damage was happening, in trying to bend it to fit. They were understanding, and agreeable while offering to go back and argue for an OEM bumper replacement from the insurance carrier. I am still waiting for completion.

Likely to Recommend

Repair Quality

Worked with me throughout the whole calim and we're top notch!

Customer Service

Helpful and understanding

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service. Professional people. Would recommend Gerber for vehicle repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am extremely pleased with the experience I had with the imperial location! The customer service is exceptional! The timing of repairs beat my expectations and the vehicle looks amazing! I highly recommend Gerber for any collision repairs!

Likely to Recommend

Absolutely will recommend

Repair Quality

Great customer service, finished before they said they would have it completed. Kept me abreast the entire time!! Highly recommend Gerber- Imperial location!!!

Customer Service

Fabulous customer service

Likely to Recommend

I would recommend them to my family!

Repair Quality

Alan was very helpful and they do a great job!!!

Customer Service

I would use them again!!

Returned Clean

Likely to Recommend

Repair Quality

Great work and service. They have worked on several of our vehicles and never had a bad experience

Customer Service

Returned Clean

My Experience

They did great work and it was done very timely! Very friendly staff who kept me updated the whole time!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

great, just took longer than anticipated

Customer Service

Likely to Recommend

Repair Quality

Customer Service