Gerber Collision & Glass - Jessup

My Experience - 5.0/5.0 -

Awesome job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My experience with Gerber, I was very satisfying. They were very professional very courteous and polite. I definitely will refer Them to family and friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

I see trunk gasket not replaced and some under the car parts still hanging out

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The work was superb, the car was finished prior to the estimated date for completion. I would recommend Gerber Collision.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The people were friendly, very respectful, knowledgeable, caring and very professional!

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service, very helpful and professional.

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

Gerber Collision is the best shop around not only are they fast they do an excellent job. Liz Ferrer(Estimator) is great she text you every step of the way in your repair process and her customer service is top notch. I would recommend anyone that I know to go to Gerber Collision & Glass (Jessup) you won’t be sorry. Thanks Liz & Gerber Collision. Stephanie & James

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Good work. Lengthy timeframe

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

Front grill is missing

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I would first like to thank Lizz (Jessep,Md) office for all her help in getting me into my vehicle in a timely manner. She was very professional and helpful. I am pleased and satisfied with the work done on my vehicle and would surely recommend Gerber Collision to a friend.

My Experience - 0.0/5.0 -

It took very long time to repair

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Great customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Wonderful atmosphere! They got my vehicle back to me in days! The work was also amazing! Highly recommended! Thanks to you guys for taking care of me!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a wonderful job!!!

Customer Service - 5.0/5.0 -

Wonderful staff!! They definitely put effort into making sure the customers are happy

Returned Clean

My Experience - 5.0/5.0 -

It was great working with Ashley. She was very communicative. The service was quick and the process was transparent.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Ashley was very helpful and communicative. My car was repaired quickly, and it looks great. I’m docking a point because panels in my trunk were removed during the repair and not placed back.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Staff members at this collision center are exceptionally well‑trained. They were professional, polite, and consistently respectful throughout the entire process. A very friendly, family‑oriented team delivering excellent service from start to finish. They don’t just fix cars; they deliver excellent service with heart. Highly recommend!

Repair Quality - 5.0/5.0 -

My car door looks amazing. Great work!

Customer Service - 5.0/5.0 -

Exceptionally trained staff. Professional, polite, and truly friendly. A family‑oriented team that delivers excellent service.

My Experience - 5.0/5.0 -

Your office staff is phenomenal. The young man who worked with me the most was very kind, extremely helpful, and totally efficient.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0