Gerber Collision & Glass - Jessup
In operation 85 years, 14 years at this location.
Gerber Collision & Glass - Jessup offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They provided great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
While it seems that the quality of the repair is fine, I am not happy with how the remaining two weeks of the repair went in terms of communication with Gerber.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Outstanding Job!!!
Repair Quality - 5.0/5.0 -
Outstanding Job!!!
Customer Service - 5.0/5.0 -
Outstanding Job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Left old oil pan in the trunk
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service from beginning to end. I liked the way Gerber communicated with me all along the way
Likely to Recommend - 5.0/5.0 -
I have already recommended Gerber to a few friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have kids with allergies just please be careful when cleaning the vehicle afterwards. I still have dust residue in the air vents. I may have to send it to get detailed just because of the importance of the allergy level of my children. But good work on the body of the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0 -
Outstanding customer service and quality of work....very satisfied
Customer Service - 5.0/5.0 -
Already answered in prior question,,,,,outstanding
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The Jessup team was amazing, they answered all of my questions. And really expressed a passion for helping me. From when I first walked in the door I was confident that they would really take care of me.
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
most likely
Repair Quality - 5.0/5.0 -
I only have one thing I can't figure out and I need to call and ask about it. And that is when I got my car back i didn't notice it until the next day but all my carpets front and back and my seat belts in the back on the floor wear all very, very wet. And I put a bag of my clothes that I had just broth on the floor and when I got a them out I had to wash all of them plus a box of candy my son and family give me from down the ocean i had to get rid of. it was a mess back there. I don't understand it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I dealt mostly with Josh and Ashley. That made me feel very special. Extra efforts from both of them helped to make the experience a much better one - as good as having an accident can make you feel!!
Likely to Recommend - 5.0/5.0 -
This is our third time at the shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
10 because 11 was not an option!
My Experience - 5.0/5.0 -
My representative Karen was very helpful and courteous.
My Experience - 5.0/5.0 -
Great & promptly service. Friendly & professional staff. Thanks a lot!