Gerber Collision & Glass - Kaneohe
In operation 85 years, 5 years at this location.
Gerber Collision & Glass - Kaneohe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt, kept informed of status, courteous, clean. Great job.
Customer Service - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Great communication and very friendly staff.
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied from.start to finish! Heather is an awesome asset to your office staff. She is friendly and knowledgeable. I appreciated the frequent updates on the timetable they needed to finish my repairs. My car is now beautiful, like brand new again! Great job to the repair shop staff!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From initial contact with Heather until the repair was finally completed, I was totally happy and satisfied! Heather is friendly, knowledgeable and very "on top of things." The rental car was delivered right when I dropped my car off. I appreciated the frequent updates and timetable regarding the status of my car before getting it returned! My car looks just like brand new when I picked it up! Big kudos to the repair shop employees, they even sanded and polished my rims on all 4! Looks beautiful! Thank you so much! 😊👍
Customer Service - 5.0/5.0 -
See previous comments! Excellent service and updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service satisfaction. As well as repairing damages. Thank you!
My Experience - 5.0/5.0 -
Just acknowledging the customer when entering the office. At least “we will be right with you”. Feels a bit awkward not knowing if you should be in there or not
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People know what they r doing, especially Heather. Only took 1 day to repair my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast and good work. Friendly staff.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Not till I hear they have well trained staff and communication is 100%. I had choice of 2 repair shops from State Farm. Chose Sigs based on recommendation. Gerber is not Sigs at this time
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Poor communication. Incorrect instructions. I had to call to find out what was happening c. Manager did repeatedly apologize. I always send letters of appreciation when service is good. Can’t do it this time. I sincerely hope staff gets training needed. I won’t complain on Yelp. You need to just get better in the office