Gerber Collision & Glass - Kennewick
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Kennewick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The bumper looks better than ever. Excellent work. The surprise was that the work was completed a day ahead, saved the insurance company and me money. Good job. I have no problem recommending your business or recommending the skill of the workers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Panel gaps too wide and too close, but the car got rear-ended, so I imagine it's hard to get back to more factory-like tolerances.
Customer Service - 5.0/5.0 -
Great customer service all the way through.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication through the whole process. With you being a preferred shop for our insurance provider (USAA) the process was streamlined and simple. Thanks for your great work getting our car back in perfect condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Since picking up my car I have a warning light indicating tires need to be checked. Other than, so far so good. I got car about 10 AM this morning. I'll be back tomorrow.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Whenever I had to have any things "tweecked" they were available right away abd very cordually.
Customer Service - 5.0/5.0 -
Other than than several delays, I felt very much in the loop of the status.
My Experience - 5.0/5.0 -
I really liked the texts sent out giving me the status/progress of the repair. The estimator and front office people were great. The repair looked awesome. The only problem I had was the car must have been washed and the windows and mirrors were smeared.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome customer service. Would recommend anytime
Likely to Recommend - 5.0/5.0 -
I already and and would do so again
Repair Quality - 5.0/5.0 -
Always professional
Customer Service - 5.0/5.0 -
Always professional very personable
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My experience was awesome. They were very polite, friendly, welcoming and very helpful. I would definitely recommend them 2 any 1 looking 4 great customer service. Very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will my other Lexus be ready by late Monday afternoon. Bob Larson
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Did this before car finished and they made appointment