Gerber Collision & Glass - Kennewick
In operation 85 years, 8 years at this location.
Gerber Collision & Glass - Kennewick offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great professional service from everyone involved. Done before expected. Car looks great. Repaired perfectly. Will recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and thorough. Communicative every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient service and communicative customer care.
Customer Service - 5.0/5.0 -
Exceptional.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Superior service. Excellent work
Customer Service - 5.0/5.0 -
Super staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end, Lilly was extremely helpful and kept me constantly updated on the status of my vehicle. The auto body technicians did an excellent job with the repairs and delivered high-quality work in a timely manner. I truly appreciate the communication, professionalism, and attention to detail throughout the entire process. I would highly recommend their team to anyone needing auto body repairs.
Customer Service - 5.0/5.0 -
From beginning to end, Lilly was extremely helpful and kept me constantly updated on the status of my vehicle. The auto body technicians did an excellent job with the repairs and delivered high-quality work in a timely manner. I truly appreciate the communication, professionalism, and attention to detail throughout the entire process. I would highly recommend their team to anyone needing auto body repairs.
My Experience - 5.0/5.0 -
Jerry was great. Customer service by all was wonderful. I’ll definitely recommend to friends and family. The texting system was convenient and I appreciated the frequent updates via text - but they were a bit inconsistent. That would be my only suggestion for improvement. The work done and the customer service/friendliness was top notch.
My Experience - 5.0/5.0 -
Staff did an excellent job with the repair work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks good as new, and your customer service is great!
My Experience - 5.0/5.0 -
Thank you for the great work on my car! Jessa
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lilly and the team at Gerber were very responsive and seemed to strive to make sure everything was handled professionally
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love having all the updates and great communication with what was being fixed and when something was found that got missed. I appreciate everything was done in a timely manner.
My Experience - 0.0/5.0 -
The repair job turned out good. I was disappointed that our vehicle was not treated like it was number 1. (Other than the repairs) On the way home we found another thing that will need to be corrected. A piece that covers the mechanism for the camera is not there. I’m hopeful that it is somewhere in the shop.
My Experience - 5.0/5.0 -
Excellent work