Gerber Collision & Glass - Lansing/5514 Penn Ave

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service!

My Experience - 5.0/5.0 -

Great Job Looks Good Thank You

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Very professional Excellent repair on my car.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good job, and done in a timely manner.

Likely to Recommend - 5.0/5.0 -

I appreciated that they cleaned the interior

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

I’m experiencing electric problems - parking lights- staying on and off intermittently

My Experience - 5.0/5.0 -

Great quality work and accurate estimate of completion time. Very courteous staff.

Likely to Recommend - 5.0/5.0 -

I have had other vehicles repaired by Gerber and have always been very satisfied with their work so I will highly recommend them.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All the staff were super polite and friendly

My Experience - 5.0/5.0 -

Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0 -

I have to take my car back because my passenger seat seatbelt isn’t working, the ceiling is dirty, it wasn’t finished properly, and my interior lights don’t work.

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

They moved fast as the parts came in.

My Experience - 5.0/5.0 -

Staff is always very friendly and professional, services are always done beautifully

My Experience - 5.0/5.0 -

The staff was very kind patient and I couldn’t have asked for better people to deal with. I work at construction sites. I’m on the road so much that I practically live in my car so it was an absolute mess. I couldn’t believe it when I picked up my car and the inside looked brand new. I didn’t expect that I wouldn’t have even asked that, but it looks immaculate. They went way above and beyond and exceeded all my expectations with the repair, the customer service and customer satisfaction.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an amazing job. Everybody was very nice, friendly and helpful. I work a lot and mostly work out of town so I pretty much live out of my car so my car was a mess when I dropped it out to them when they gave it back to me. The interior looked almost brand new. They went above and beyond any expectations I could have and I am extremely grateful.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Kept in touch with the status of the work, completed the work quickly, did a very nice detail clean-up, super responsive to questions, very friendly staff.

Likely to Recommend - 5.0/5.0 -

Had great service.

Repair Quality - 5.0/5.0 -

They gave me all new parts to my steering column and made it so I have one key for everything again instead of two. They also detailed my car which I wasn’t expecting. It was as clean as when I first bought it!!

Customer Service - 5.0/5.0 -

Loved the text updates. Always kind in responding to emails and phone calls.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Yes will refer

Repair Quality - 5.0/5.0 -

Very good

Customer Service - 5.0/5.0 -

Very pleased