Gerber Collision & Glass - Lansing/5514 Penn Ave
Gerber Collision & Glass - Lansing offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional. Liked receiving daily updates on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I appreciate the customer service, friendliness of staff, and overall experience.
Repair Quality - 5.0/5.0 -
I wish I was informed that the car would require a battery charge or may require a new battery. One of the staff informed me that they had to do so when during the repair process. Because, even after driving the car from the shop to my home which was 10 minutes away, the car sat in the parking lot for 6 hours, and the battery still went dead.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job, I am extremely impressed on how my car drives after being fixed. Thanks for everything!
Customer Service - 5.0/5.0 -
Made sure I was updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0 -
Shop left a mark of adhesive paper on my dash. Also was disorganized in terms of processing payment and delivery of car.
My Experience - 5.0/5.0 -
Personnel were courteous and helpful. Phone calls were made to Enterprise which facilitated things. Progress updates were helpful for my planning purposes. Car was done in good time and appears to be a good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We were very pleased with the customer service we received I would especially like to say thank you to Cheyenne who was very prompt patient and professional. She is an asset 2 your company. The repair job returned our vehicle looking like new, not only was the exterior washed but the interior was vacuumed as well as the dash wiped down. Brilliant move it's the first thing I saw when I got in the car thanks again
Likely to Recommend - 5.0/5.0 -
Even thought we had a few delays, chyanne, customer service, kept on persistently to get the process moving
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful office staff