Gerber Collision & Glass - Lexington/South Lake Ct

4.8 (1,346reviews)
96%
106 South Lake Ct,  Lexington,  SC  29073
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In operation 85 years, 5 years at this location.

Gerber Collision & Glass - Lexington/South Lake offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (1,346)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, top-notch, and exceeding expectations. Many noted their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process, often without needing to follow up themselves. Timeliness was another highlight, as numerous customers reported receiving their vehicles ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely celebrated. A few customers noted areas for improvement, including occasional repair delays, fitment issues upon initial pickup, and instances where follow-up on unresolved concerns was still pending, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... us informed the whole time my car was in the shop. The service was fast but also done correct. My car looks so good. Thank the whole team for us. We greatly appreciate ..." Read more
"... kept me informed throughout the entire process. And they did an outstanding job on my vehicle. Im a very satisfied customer." Read more
"... Manager is superb. The team is conscientious and the end results are Top Notch. A+" Read more
"Gerber Collision staff was extremely professional and they did an outstanding repair job on my car. The staff felt like family. They kept me informed with updates about my vehicle ..." Read more
"... a trim piece not attached. When I pointed it out, I was told by the staff your car was in a wreck, its never going to be perfect. Upon returning, the issue was partially fixed but ..." Read more
"I was extremely happy that they got it to me earlier than what I had thought"
"Well done job, completed early."
"Gerber did a great job fixing my car and getting it back to me sooner than expected."
"They did an accurate assessment and they were able to get the job done before my deadline."
"... was originally told it would be ready on Friday but it was ready a day early. Which was really nice." Read more
"Great communication, I never had to guess what the time frame was. The expectation was set by the staff, and they delivered ..." Read more
"VERY PROFESSIONAL CREW . SENT MESSAGES OF UPDATES ALMOST EVERY DAY. WORK WAS COMPLETED BEFORE ESTIMATED TIME.COULD NOT ..." Read more
"Fully informed from start to finish. Excellent communication!"
"The staff was wonderful. They explained everything concerning the situation of the repairs. They helped me with getting a rental car. The repairs ..." Read more
"... appointment for drop off, speed of the repairs, and updates to let me know the progress. The staff is wonderful!" Read more

Likely to Recommend

Repair Quality

I don’t know why the bumper was replaced it was not at all damaged

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Gerber did and excellent job repairing my SUV.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I have to bring my car back in for service because my trunk is not flush with the vehicle and sticks out 1/4-1/2 an inch out from where it should be.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I think the team did an amazing job! My car looks brand new!

My Experience

The truck paint has issues, plastic pieces on bumper do not sit flush, and there is still a dent in the fender. I was told I would get a call today after the manager came in but have not received any calls. I plan on informing the insurance company about my dissatisfaction.

My Experience

Great job in a timely manner

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very nice and professional staff. They did an excellent job keeping me informed of the progress on my car. Very pleased!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks really good thanks so much

My Experience

Gerber Collision staff was extremely professional and they did an outstanding repair job on my car. The (staff) felt like family. They kept me informed with updates about my vehicle and their time line of completion. By the way, they were right on time. It was my pleasure to have them repair my vehicle. The end result was absolutely beautiful. I definitely recommend Gerber Collision to anyone who may need repair work done on their vehicle.

Likely to Recommend

Gerber Collision is the truth and they get high recommendations from me.

Repair Quality

They dud an outstanding repair job on my vehicle

Customer Service

Great customer service. I was treated like a VIP and family.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My overall experience was very positive. I anticipate utilizing Gerber for some other vehicle repair work in the near future.

Repair Quality

Excellent service and professionalism. I am well pleased with the repairs and beautiful paint job!!!

Customer Service

Friendly, professional staff, very accommodating. Great service, very willing and able to address my car needs. I'm very pleased with the beautiful repairs and paint job!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was a pleasure working with Gerber Collision and Glsss. Blake and Julie were excellent to work with and in their communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for making sure I didn't have to stand in the heat while enterprise had trouble picking me up after office hours. Meant a lot that everyone thought my car was cool, made it feel like it was in the right hands for the job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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