Gerber Collision & Glass - Macon/Mercer University
In operation 85 years.
Gerber Collision & Glass - Macon/Mercer University Dr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was by far the best auto shop experience I’ve had with any of my cars. The updates were timely and customer service was exceptional!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so pleased with the professionalism of the entire staff. I appreciated the time that was taken to explain the process and what to expect. I especially appreciated that I felt appreciated as a customer and not just a business transition. I will return if ever I need any of their services and I highly recommend them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly appreciated the professionalism, time and care that was shown to me by everyone. I highly recommend Gerber Collision and Glass here in Macon, Ga. to any and everyone for their services!
Customer Service - 5.0/5.0 -
I appreciated the updates that were given via texts regarding all things relating to the process.
My Experience - 5.0/5.0 -
The people were very friendly and easy to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of the people we dealt with were super nice and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Just because it took longer than normal and I had to call for updates but overall it was smooth.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I received excellent service and I’m happy with their work on my car. Everyone was professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Communication was great Limited vendors from which to order parts limits the range of service.
My Experience - 5.0/5.0 -
Such a great experience!! I will highly recommend this place!
Likely to Recommend - 5.0/5.0 -
Bets around!
Repair Quality - 5.0/5.0 -
I will use Gerber for all my Collison needs from now on. The staff is super friendly and accommodating. Our car was completed within the given timeframe. A definite asset to the community!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already highly recommended Gerber Collision & Glass to my friends. The quality of their work, the efficiency of the repair process, and the exceptional customer service I received makes them a standout choice for auto repairs. My experience was nothing short of excellent.
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the repair quality at Gerber Collision & Glass. The team did an excellent job on my 2016 Honda Accord, making the back bumper look brand new. The repair was completed in just a week, far exceeding my expectations. Macy was exceptional in keeping me updated and ensuring my satisfaction. I recommended Gerber Collision & Glass to all my friends for their outstanding service and quality repairs.
Customer Service - 5.0/5.0 -
The customer service at Gerber Collision & Glass was exceptional. Macy, in particular, went above and beyond to keep me updated throughout the entire repair process. Her professionalism and dedication to ensuring my satisfaction made a significant difference. I felt well-informed and valued as a customer.