Gerber Collision & Glass - Macon/Mercer University
In operation 85 years.
Gerber Collision & Glass - Macon/Mercer University Dr. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Nice people and informative.
My Experience - 5.0/5.0 -
Customer service and quality was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Jacki and Emily did a great job updating me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The best in town.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service and very professional customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a very good job. Would recommend to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No because when I look down the side of the doors I still see the dents where yall tried to bond them up. It will not hold up for long.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Repairs not done right. Then the manager said it will be another month before they can do the repairs. I contacted the insurance company.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lexi was awesome. Kept me informed and delivered the car ahead of schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only negative was Gerber gave us three days they expected the car would be returned only to have to make other plans to Gerber’s finish date. This next competition date was missed. The final return date was not firmly until the day before when we were finally given a firm date of Nov.. 12th. My insurance company started calling to give a cut off date when would be expected to start paying our the rental fees on our car. I had some harsh words With our adjuster but the final delivery of our car prevents that occurring. Mr Charles was very polite and respectful in concluding our relationship. I would recommend your business with friends if ever called upon. Respectfully: Jack white
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We were given several completion dates before the Car repair was actually completed. I had to make several adjustments in my schedule to be available to complete the return of my vehicle.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend it to them because the work that they did was excellent. But I would get it in writing what I was asking them to do next time. I honestly am going to call the supervisor and have a talk with him about his employees, not about the quality of work.
Repair Quality - 4.0/5.0 -
I would normally give a 10 because the job was excellent, but I spoke with the girl when dropping it off, four times. I told her I wanted the window replaced whether or not the insurance company covered it and when I went to pick up my car, they had not done that and she said the insurance wouldn’t cover it. I had spoke with her about that and confirmed I wanted that done four times and I was assured it would be done. I had to turn my car in to Nissan because my lease was up.I guess the company will fix the windshield now, so they lost business because what I ask was not done. The repairs to the car from the hit-and-run were an excellent job and I would recommend them, but next time I will get my request in writing because what I asked to be done wasn’t done completely.
Customer Service - 2.5/5.0 -
As I said in the earlier comment, I spoke with the young girl and assured her I wanted the window done four times and they disregarded what I said and only finished the repairs that were covered under the insurance. The work that you did do was excellent and I would give it a 10 but not the customer service because she didn’t seem to care what I said, and we relay that to the workers.