Gerber Collision & Glass - Madeira
8003 Euclid Ave,
Madeira,
OH
45243
USA
Gerber Collision & Glass - Madeira offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- Spanish
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with staff described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new after service. Communication stands out as a strength, with customers appreciating regular updates via text and calls. Timeliness is generally positive, with many repairs completed on schedule or even early. The shop demonstrates commitment to customer satisfaction by addressing concerns promptly and going above expectations with vehicle cleaning services. While some customers experienced communication gaps or delays due to parts availability, the overall feedback reflects strong satisfaction with the professional service and quality workmanship provided.
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Service Quality
"Excellent service. My car looks like new, communication was very transparent & proactive. Turn around time ..."
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"They did an amazing job on my daughters car. They were patient with me and answered all of my questions ..."
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"The customer service was excellent and the repair looks like new!! Im very satisfied. Thank you"
"Totally satisfied and impressed with the service provided. The front desk and estimator made the process painless."
"The Gerber team made my experience simple and stress free from start to finish. They were genuine and took ..."
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"So early I didnt need a rental"
"It only took a week, which is about what I expected."
"Repair was completed in two days"
"Much appreciated it being completed as promised."
"Earlier."
Theresa
(Toyota owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They expedited my repair. Thank you
Customer Service - 5.0/5.0
Returned Clean
Susan
(Honda owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(Honda owner)
reviewed 7/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Toyota owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would go nowhere else
Customer Service - 5.0/5.0
Returned Clean
Elmer
(Toyota owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kathy
(Honda owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Thank you for excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Honda owner)
reviewed 7/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Timeline was very reasonable and my car was returned so clean! Couldn’t be happier!
Mark
(Jeep owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Philip
(Hyundai owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
I appreciated regular updates about progress and expected completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cassidy
(Ford owner)
reviewed 7/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Molly
(Nissan owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(Audi owner)
reviewed 7/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bonnie
(Subaru owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience overall! I have a fleet vehicle and they handled the transaction seamlessly. The only issue I even had was that there was a scratch that wasn’t included in the original quote that had to go back to my fleet company. This cost me a few days, not in my vehicle, but I do appreciate the thoroughness of the technician. Overall, great experience!
Customer Service - 5.0/5.0
Returned Clean
Donald
(Nissan owner)
reviewed 6/29/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sonja
(BMW owner)
reviewed 6/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Mazda owner)
reviewed 6/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kim
(Subaru owner)
reviewed 6/12/26
My Experience - 5.0/5.0 -
Service was fast! Less than a week for body work. Amber at the desk was very helpful at checking and with the rental car. Car repair looks great!
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Sarah
(Jeep owner)
reviewed 6/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Xiu
(Honda owner)
reviewed 6/11/26
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Take more than three months to repair my car . I am so sad about that .