Gerber Collision & Glass - Madeira
Gerber Collision & Glass - Madeira offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andrea was wonderful, very accommodating and helpful. I am totally satisfied with the service I received.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Body work and even went a extra mile to buff areas that weren't associated with the accident!! Premium Customer Service!!!
Customer Service - 5.0/5.0 -
Andrea and her front office receptionist were the most professional, nicest, accommodating team you want to meet. Extremely helpful!!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
My car was promised to be ready in 4 days...5 days at most. I received no communication from Gerber until I called on the 6 th day. At that time I was told they had sick calls in the front office and new work type orientation for the office help. Seriously. My car was finally readythe following Tuesday at 5 PM. So my car was in the shop for 9 days. The damage to my car was rather minimal. I do not recommend Gerber!
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had waited three weeks to get my Audi A8 in the shop. The people that hit me supplied a Hyundai Elantra to drive. Andrea also was to fix another area in front that was a second claim my responsibility. I left it early that Monday morning. I work and live 2 miles from the shop. Drove by Monday evening, still sitting out by garage. Drove by Tuesday afternoon, still sitting there. ( it was suppose to be done by Wednesday afternoon) Wednesday not finished and parts were never orders to do front. Needed car for trip Friday not completed. No more room to finish, but I had to use another car for trip, got back Monday morning and called and it wasn't ready. Got it at about 11. Andrew was nice and helpful but said it was going to cost more because Andrea couldn't see crack underneath. Not true, because I saw her drop down and look under the car at everything. I saw her Monday, no apologizes nothing. Very disappointed in the service. Read many stories on your web site that were similar.
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
A 3 day repair has turned into over a week!
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'll be a lifetime Customer
My Experience - 5.0/5.0 -
Great experience Bruce and the Crew were very personal and caring I give everybody a 10 Job well done.