Gerber Collision & Glass - Maineville
Gerber Collision & Glass - Maineville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and quick service. Constant updates were nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
There was just one disappointing fact. I was originally told that the repair would take 4 days. It took 8 days, with no explanation as to why. Other than that, your service was very good.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went very smoothly, thank you!
My Experience - 0.0/5.0 -
Since getting my car back, I have found damage that was done when at Gerber. Here's a brief summary: new scratches on the trunk near the repair location, the tab which holds down the driver side floor mat is now broken, window tint on the passenger side has been scratched, and the trunk interior cover is now detached from the car. Several of these issues are associated with parts of the car that Gerber had no reason to tamper with but chose to anyways (i.e. The floor mat and window tint). I have had the car since 2012 and Gerber somehow found a way to do more damage in a week than I have done in nearly 5 years. I would like to know what recourse I have to get these issues remedied.
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though my initial repair went wrong, you more than made it up.
Customer Service - 5.0/5.0 -
Excellent follow up from staff. Matt was awesome!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It looks and runs great
Returned Clean
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
Unhappy that wheel was not touched up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
GREAT!