Gerber Collision & Glass - Maineville

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0 -

Repair looks fine, but we were unhappy with how long it took - almost 6 weeks! With no in-person communication to explain why it was taking so long - just automated text messages to say work was “in process”.

Customer Service - 3.0/5.0 -

See previous.

Returned Clean

My Experience - 5.0/5.0 -

Great communication and streamlined.

My Experience - 5.0/5.0 -

Great work, done on time and it looks great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 1.5/5.0

Repair Quality - 3.0/5.0 -

sharp edges on paint. paint color didn’t match exactly. took a week longer than told. ordered the wrong parts. paint build up sticking out. car smelled like paint in the interior.

Customer Service - 5.0/5.0 -

kelly was very respectful and understanding of my concerns and issues. she kept me updated when i called

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am extremely satisfied with a job well done on my car. Everything looks brand new and the paint color matches perfectly. Everyone was very friendly and helpful throughout the whole process. I appreciated the text updates and call updates as well. I would highly recommend Gerber!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job done on my car.

Customer Service - 5.0/5.0 -

Very friendly and helpful

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Used Gerber multiple times. Always easy to work with. Always do a great job on repair!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

everything went smoothly from beginning to end.

Customer Service - 5.0/5.0 -

Very friendly staff

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

You did a great job overall. The lock that was installed in the tailgate does not lock and unlock consistently. We’ve had times we couldn’t open it.

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

The repair looks good and I was treated professionally by the front desk and Lewis. I will recommend Gerber to friends and family when they may need auto body or glass repair.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Professional treatment and workmanship on the vehicle.

Customer Service - 4.5/5.0 -

Professional and prompt

My Experience - 5.0/5.0 -

Excellent service and experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent customer service and excellent workmanship.

Customer Service - 5.0/5.0 -

Excellent customer service and workmanship.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

10/10 service

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Quality all around!

Repair Quality - 5.0/5.0 -

Looks great!

Customer Service - 5.0/5.0 -

So nice! Far better than AI and robots!

Returned Clean